Booked this hotel as we were visiting chester zoo. We chose it as it had a pool & would be ideal as we have kids. The hotel phoned 10 mins after booking the room and we asked would we have full use of the pool when we got there. So we arrived to be told the pool was out of use for today even though we had a phone call 90 mins before telling us we had full use. The hotel looked clean but had a smell like and older persons house and the decor was still in the 1940s. We had a rubbish nights sleep as some kind of commotion was going on in the room next to us. We got the vibe this place put people up that had been evicted and had nowhere else to stay. The guy must have left the room a million times during the night and everytime the door slammed shut the full room shook and with the bed attatched to the connecting wall to his door the full bed shook like a bomb had gone off. Would not reccomend staying here as it would be cheaper and would probably get a better nights kip sleeping in your car. Breakfast wasnt worth the money also
真實旅客
1 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 8 月 23 日
Dated but clean
Room dated but clean.
Unfortunately pool was closed which was reason we chose this hotel.
Lovely gardens.
Staff were friendly helpful and efficient!
Sharon
Sharon,2 晚家庭旅遊
Hotels.com 真實旅客評語
4/10 一般般
2025 年 8 月 17 日
Dolores
Dolores,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 17 日
Really nice
Lovely and clean we didn’t eat there but it looked nice and great menu, had a great night sleep
Michelle
Michelle,1 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2025 年 8 月 11 日
The whole stay was unsatisfactory to be honest. Hotel was out dated and needed a make over. Food and drink was over price and of poor standard
We did request and room with double bed but was given a room with 2 single beds pushed together which was not comfortable at all
Christopher
Christopher,1 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2025 年 8 月 5 日
Not recommend
Hotel location is very good, staff are very nice but all the rest is terrible- breakfast wasn't good, hotel and rooms were dirty -we changed room, spa facilities needs some upgrades
Katarzyna
Katarzyna,2 晚家庭旅遊
Hotels.com 真實旅客評語
4/10 一般般
2025 年 8 月 4 日
Nice staff
We stayed in a triple room with a dog and were all made very welcome. It may have been the fact that we were in a dog-friendly, but the hotel
Helen-Corinna
Helen-Corinna,1 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 8 月 1 日
Amy
Amy,1 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 7 月 23 日
ROOMS IN MUCH NEED OF UPDATING
Friendly, helpful staff but don't seem to have many. First room we were given (Rm 14), the springs of the mattress were visible under the duvet!! Told the guy on Reception we wanted another room. Mattress was rock hard but no springs (Rm 70). No side lights or table lamps in this room. Shower was great. Quite large walk in shower & rainbiw shower. Tea, coffee, kettle in room. Very basic decor and very basic room. Evening meal was delicious and breakfast was full English, toast, cereals and fruit. Again, very nice. Just a shame about the rooms.
Robert
Robert,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 7 月 15 日
Joakim
Joakim,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 2 日
RMLFS
RMLFS,1 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2025 年 6 月 30 日
Beds very uncomfortable bath is too small the rooms in general need a major update carpet filthy no air con and TV has no channels
Kevin
Kevin,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 6 月 29 日
Poor quality
Unfortunately im glad it just a 1 night stay. Out dated,poor quality and also used as emergency council accommodation.
Donna
Donna,1 晚好友同遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 6 月 28 日
Steven
Steven,1 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2025 年 6 月 25 日
Matthew
Matthew,1 晚商務旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 5 月 31 日
Ristrutturare e cibo cucinato meglio
Paola
Paola,1 晚家庭旅遊
Expedia 真實旅客評語
8/10 非常好
2025 年 5 月 29 日
Staff very friendly and helpful. Double bed very comfy, single bed far too soft for an adult, fine for a small child.
Rooms would benefit from a deep clean. The building is looking tired (visible bubbling on the walls, discoloured plug holes, tatty bed bases) and needs refreshing.
For a spa day I would be disappointed, for a base to explore the area it was fine. The pool was a key factor in choosing this hotel.
Karen
Karen,2 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 5 月 28 日
Good
Jasbinder
Jasbinder,1 晚家庭旅遊
Expedia 真實旅客評語
4/10 一般般
2025 年 5 月 27 日
The rooms were outdated and filthy. We had to lay bath towels on the floor to walk around the carpet was so stained and dirty. Curtains hanging down half off their hooks, the mattress had to have been as old as I was. Staff were friendly and the grounds and pool were nice but would never stay there again.
Keegan
Keegan,2 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2025 年 5 月 27 日
Callum
Callum,2 晚旅行
Expedia 真實旅客評語
6/10 不錯哦
2025 年 5 月 27 日
Henok
Henok,4 晚家庭旅遊
Hotels.com 真實旅客評語
4/10 一般般
2025 年 5 月 27 日
Leisure facilities were filthy
Walls were paper thin and I had to knock next door and tell them to shut up
Beds need new mattresses as they were so uncomfortable and you need more than 1 pillow per bed
Michelle
Michelle,1 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 5 月 27 日
A nice hotel with friendly staff
A nice hotel with friendly staff.
A restaurant and bar, a grassed garden area and a large parking area. Rooms Comfortable, with a shower and bath.
Minor maintenance issues in our room with loose toilet seat, curtain off of rail and dirty carpets that need sorting.