As walking in the room has a bad smell it to. Smelled like a mixture of cigarettes and dust. The shower has long black hair on the walls so shower must have never been cleaned. The sheets had stains on them and the bed had more of a sheet than a comforter. If you get cold bring an extra blanket.
Christa
Christa,2 晚好友同遊
Hotels.com 真實旅客評語
6/10 不錯哦
2024年10月17日
Not great
Oswaldo
Oswaldo,1 晚商務旅行
Expedia 真實旅客評語
8/10 非常好
2024年10月14日
It was good . Really can’t say I just stayed there for the night
Gloria
Gloria,1 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2024年10月9日
Verna
Verna,4 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年9月15日
Floors were filthy and had dog hair on them.
真實旅客
2 晚家庭旅遊
Hotels.com 真實旅客評語
4/10 一般般
2024年9月15日
The little hotel that couldn’t our first room, the heater would not work, so they moved us to a different room, and when I went to flush the toilet, the flusher handle fell off we could hear the TV and the conversation in the next room, most of the night the room was clean And the lady at the front desk was very friendly
CHRIS
CHRIS,1 晚浪漫之旅
Expedia 真實旅客評語
8/10 非常好
2024年9月14日
This was our second year staying at this hotel. We come for Comic-Con and it's close distance to the end of the green line. Breakfast is alwats good, staff are nice, and its a quiet location. We will definitely be back again next year.
Julia
Julia,4 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年9月11日
These rooms were booked for our employees who were working out of town. The service that Patty in the front desk was amazing. She was incredibly helpful and made them feel right at home. Great personality and amazing customer service.
KARLA
KARLA,3 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年9月10日
Karen
Karen,4 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2024年9月10日
Hotel stay was excellent. Linens were fresh. The building it's self was dated but very well kept. Parking left a lot to be desired.
Shonnie
Shonnie,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年9月10日
william
william,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年9月9日
Melinda
Melinda,1 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2024年9月9日
Angelica
Angelica,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年8月15日
Mavis
Mavis,1 晚旅行
Expedia 真實旅客評語
8/10 非常好
2024年8月10日
John
John,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年8月8日
Great comfortable option for the area!
Nice confortable place to stay. Room was quiet, AC worked great, and bed was cozy and slept great. I would definitely stay there again. We were just 1 night mid-week and stayed on a room on the 2nd floor.
Steven
Steven,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年8月8日
Great place! Great staff stood here for my sons little league World Series
Jimmy
Jimmy,5 晚旅行
Expedia 真實旅客評語
6/10 不錯哦
2024年8月6日
The front desk person he was very friendly and offered us a different room as there was only the two. However after spending some time in this room it smelled old and musty the room looked nothing like with the online picture showed this room is very old bedding towel so thin you could almost see through them and cockroaches
Kathy
Kathy,3 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2024年8月1日
Arelia
Arelia,1 晚旅行
Expedia 真實旅客評語
6/10 不錯哦
2024年7月29日
front desk no problem, breakfast poorly maintained
James
James,1 晚家庭旅遊
Expedia 真實旅客評語
2/10 不太好
2024年7月26日
Let's just say that the global Microsoft outage on Friday July 19th stranded me in Houston until Sunday July 21st. I used the Expedia app to get the number to the hotel and called saying I was stranded and would be late and most likely Saturday. I checked Expedia's app and they stated that I could not cancel booking and would not be refunded. I contacted Expedia through the app and explained my situation. It took multiple hours and at least one of my reservations was cancelled with refund(thank you Alamo Rental cars) When we started to work on the hotel, the Expedia rep explained that the hotel had no management on site and to check back on Monday or 72 hours from our time on the app(Saturday afternoon after my 4th flight was cancelled) I was disconnected and could not get back through to Expedia. United never sent me any information on a flight to San Diego and I eventually booked a flight back to my home. This place refuses to refund me even the situation was completely out of my control. Expedia will not help at all and United told Expedia the rescheduled me with Delta airlines. I never received a phone call or reschedule through the United App or Expedia. Still have not received anything. Needless to say this place will never receive my business again and I would never stay at a Best Western. Unbelievable how the take advantage of a traveler stuck because of wonderfull Microsoft, United and a complete shutdown of air travel. Horrible policy and Expedia is a complete waste