Rooms had been recently renovated and it was very well done. Can tell it’s an older hotel by the hallways and elevator but the rooms and lobby felt brand new. Great experience for a quick one night stay with 2 kids.
真實旅客
1 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025年1月2日
Young Keun
Young Keun,3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年1月1日
The hotel is great and quiet. Staff is very friendly and helpful.
Muhammad
Muhammad,5 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月30日
Edgar
Edgar,1 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2024年12月27日
The stay itself was good. However, I initially booked and paid for my stay through hotels.com. The hotel then charged me again when we stayed. They say that they can't find the charge as we happened to stay the day it was changing from Besr Western to Marriott. I have called multiple times without resolution and am still waiting...
Kelley
Kelley,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月27日
Staffs are friendly
真實旅客
2 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2024年12月13日
Room was good and location was convenient for my purposes.
Only complaint was that the tv remote did not work.
Mark
Mark,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月13日
12_12_24 Stay
Loved the Hotel and Its location. Our only issue was the Coffee at breakfast was terrible. It was very weak and watered down. Other than that everything was great.
Craig
Craig,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月8日
jae
jae,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月7日
Charlene
Charlene,3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月6日
Francisco
Francisco,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月5日
Had a great experience and would recommend this hotel to anyone!
Sylvia
Sylvia,1 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2024年12月4日
Customer service will destroy this hotel
Absolutely the WORST customer service, and possibly the dumbest employee I’ve ever met in my life. The reservation was made in my daughter’s name, she’s 20, but you have to be 21 to book (I didn’t know this and I booked the room). Upon arrival she found a police officer trying to help a homeless lady get a room for the night and the agent at the front literally refused to help. The officer was demanding manager as we would also do before the end of the night. Once I found my error I was told all I needed to do was call hotels .com and have the reservation changed into Son in laws name. I used points for partial payment. Hotels .com corrected my error. I was sent confirmation. Daughter tried to check in again….and the guy said it wasn’t changed. I got ahold of hotels. Com again and the rep literally called Hampton INN to find out how he could get the changed name to him any other way.bc it was DEFINITELY changed. The agent at the desk said I need her to cancel and re-book. This after a 2 hour ordeal. I don’t care how nice the rooms might have been, how Great the location may have been, or how cheap it was. The poor customer service that we experienced was UNACCEPTABLE!! We ultimately left and went accross the street to Tru! It was SUCH a vast difference and a lot nicer.
Misty
Misty,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年12月2日
Rudolf
Rudolf,4 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年12月1日
Sam
Sam,1 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2024年12月1日
Good!
Sumi
Sumi,1 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2024年11月29日
Jim
Jim,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年11月27日
SUNGMAN
SUNGMAN,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月25日
Excellent
Great area , safe , clean , comfortable .
Denise
Denise,1 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2024年11月24日
21 Pilots Duluth
My daughter and I Truly enjoyed our stay. Friendly and helpful staff. Terrific location to everything and safe area. Would definitely stay there again.