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Heartland Hotel Queenstown

3.0 star property
Queenstown hotel with restaurant and bar/lounge

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Photo gallery for Heartland Hotel Queenstown

Exterior
Interior
Lobby lounge
Family Room | Lake view
Lobby
In the heart of Queenstown City Centre, Heartland Hotel Queenstown offers an eco-friendly retreat. Unwind with a cocktail at the bar, get moving in the gym, or indulge in breakfast and dinner at Peaks Restaurant & Bar.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Ski facilities
  • Bar
  • Gym
  • Laundry facilities
  • Free parking
  • Non-smoking

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • Restaurant and bar/lounge
  • Breakfast available
  • Ski storage
  • Fitness center
  • 24-hour room service
  • Front-desk safe
  • Vending machine
  • Laundry service
  • Self-serve laundry
  • Free newspapers in the lobby

Feel at home (6)

  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities
  • Free self parking
  • Kids' menu

Room options

Available filters for rooms
Showing 20 of 20 rooms

View all photos for Chalet Quad Room

Chalet Quad Room | Iron/ironing board, free WiFi, bed sheets

Chalet Quad Room

Highlights

Heating
Mini-fridge
TV
Private bathroom
Shower/tub combination
Hair dryer
Satellite channels
Daily housekeeping
  • 355 sq ft
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Superior Studio, Multiple Beds

Superior Studio, Multiple Beds | Iron/ironing board, free WiFi, bed sheets

Superior Studio, Multiple Beds

8.0 out of 10
Very good
(22 reviews)

Highlights

Air conditioning
Heating
Mini-fridge
TV
Private bathroom
Shower/tub combination
Hair dryer
Satellite channels
  • 322 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Standard Triple Room

Standard Triple Room | Iron/ironing board, free WiFi, bed sheets

Standard Triple Room

Highlights

Heating
Free cribs/infant beds
Mini-fridge
TV
Private bathroom
Shower/tub combination
Hair dryer
Satellite channels
  • 538 sq ft
  • Sleeps 3
  • 3 Twin Beds

View all photos for Standard Studio King Room

Iron/ironing board, free WiFi, bed sheets

Standard Studio King Room

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Heating
Free cribs/infant beds
Mini-fridge
TV
Private bathroom
Shower/tub combination
Hair dryer
Satellite channels
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior King View Room

Superior King View Room | Iron/ironing board, free WiFi, bed sheets

Superior King View Room

7.6 out of 10
Good
(5 reviews)

Highlights

Air conditioning
Heating
Free cribs/infant beds
Mini-fridge
TV
Private bathroom
Shower/tub combination
Hair dryer
  • 323 sq ft
  • Partial lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Twin Room

Standard Twin Room | Iron/ironing board, free WiFi, bed sheets

Standard Twin Room

9.0 out of 10
Wonderful
(6 reviews)

Highlights

Heating
Free cribs/infant beds
Mini-fridge
TV
Private bathroom
Shower/tub combination
Hair dryer
Satellite channels
  • 323 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Family Room

Family Room | Iron/ironing board, free WiFi, bed sheets

Family Room

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Heating
Free cribs/infant beds
Kitchenette
Mini-fridge
TV
Private bathroom
Shower/tub combination
Hair dryer
  • 538 sq ft
  • Partial lake view
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Standard Super King/Split

Iron/ironing board, free WiFi, bed sheets

Standard Super King/Split

7.8 out of 10
Good
(9 reviews)

Highlights

Heating
Free cribs/infant beds
Mini-fridge
TV
Private bathroom
Shower/tub combination
Hair dryer
Satellite channels
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Chalet Studio King Room

Chalet Studio King Room | Iron/ironing board, free WiFi, bed sheets

Chalet Studio King Room

7.8 out of 10
Good
(11 reviews)

Highlights

Heating
Free cribs/infant beds
Mini-fridge
TV
Private bathroom
Shower/tub combination
Hair dryer
Satellite channels
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Chalet Studio King View Room

Chalet Studio King View Room | Lake view

Chalet Studio King View Room

8.8 out of 10
Excellent
(8 reviews)

Highlights

Heating
Free cribs/infant beds
Mini-fridge
TV
Private bathroom
Shower/tub combination
Hair dryer
Satellite channels
  • 323 sq ft
  • Partial lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Super King/Split View

Standard Super King/Split View | Lake view

Standard Super King/Split View

7.4 out of 10
Good
(6 reviews)

Highlights

Heating
Free cribs/infant beds
Mini-fridge
TV
Private bathroom
Shower/tub combination
Hair dryer
Satellite channels
  • 323 sq ft
  • Partial lake view
  • Sleeps 2
  • 1 King Bed

View all photos for King Chalet

Iron/ironing board, free WiFi, bed sheets

King Chalet

  • Sleeps 2

View all photos for Standard King Room

Iron/ironing board, free WiFi, bed sheets

Standard King Room

  • Sleeps 2

View all photos for Standard Queen And Single Room

Iron/ironing board, free WiFi, bed sheets

Standard Queen And Single Room

  • Sleeps 3

Standard Super King/Split Room with View

  • Sleeps 2

View all photos for Standard Super King/Split Room

Iron/ironing board, free WiFi, bed sheets

Standard Super King/Split Room

  • Sleeps 2

View all photos for Superior Queen And Single Room

Iron/ironing board, free WiFi, bed sheets

Superior Queen And Single Room

  • Sleeps 3

View all photos for Superior King Room With View

Iron/ironing board, free WiFi, bed sheets

Superior King Room With View

  • Sleeps 2

View all photos for King Chalet With View

Iron/ironing board, free WiFi, bed sheets

King Chalet With View

  • Sleeps 2

View all photos for Family Chalet

Iron/ironing board, free WiFi, bed sheets

Family Chalet

  • Sleeps 4

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About the neighborhood

Map
27 Stanley Street, Queenstown, 9197

What's nearby

  • Queenstown Gardens - 2 min walk - 0.2 km
  • Queenstown Mall - 5 min walk - 0.5 km
  • TSS Earnslaw Steamship - 8 min walk - 0.7 km
  • Kiwi and Birdlife Park - 11 min walk - 1.0 km
  • Skyline Queenstown - 13 min walk - 1.1 km

Getting around

  • Queenstown Intl. Airport (ZQN) - 8 min drive

Restaurants

  • ‪Cookie Time - ‬4 min walk
  • ‪KFC - ‬5 min walk
  • ‪Starbucks - ‬4 min walk
  • ‪The Bathhouse Tapas Bar & Restaurant - ‬5 min walk
  • ‪Novotel Queenstown Lakeside - ‬6 min walk

About this property

Heartland Hotel Queenstown

Located in the entertainment district, Heartland Hotel Queenstown is a great choice for a stay in Queenstown. Guests can visit the fitness center for a workout or grab a bite to eat at Peaks Restaurant & Bar, which serves breakfast and dinner. Fellow travelers say great things about the helpful staff and location.

Languages

Dutch, English, German, Hindi, Japanese, Portuguese, Spanish

At a glance

DONE

Hotel size

    • 81 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: 11:00 PM
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 10 AM
DONE

Special check-in instructions

    • The property charges 1.5 percent for credit card payments
    • The front desk is open daily from 7:00 AM - 11:00 PM
    • Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
    • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
    • If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Onsite parking limited
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 7:00 AM–10:00 AM on weekdays and 7:00 AM–11:00 AM on weekends
  • Restaurant
  • Bar/lounge
  • 24-hour room service

Traveling with children

  • Children's menu

What to do

  • Beach nearby
  • Bicycle rentals nearby
  • Ecotours nearby
  • Golf lessons nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Ski lessons nearby
  • Water skiing nearby
  • Scooter/moped rentals nearby
  • Skydiving nearby

Services

  • Front desk (limited hours)
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Ski storage

Facilities

  • 7 buildings/towers
  • Safe-deposit box at front desk
  • Television in common areas
  • Fitness center

Room amenities

Be entertained

  • Television
  • Satellite TV channels

Home comfort

  • Heating
  • Iron/ironing board

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Mini-fridge

More

  • Daily housekeeping

Special features

Dining

Peaks Restaurant & Bar - This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
The Lobby Bar - Onsite lobby lounge. Open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately NZD 23 to 29 for adults, and NZD 10 to 15 for children
  • Credit card charges are subject to an extra charge of 1.5 percent

Policies

This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Eurocard

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Also known as

Heartland Hotel
Heartland Hotel Queenstown
Heartland Queenstown
Heartland Queenstown Hotel
Hotel Heartland Queenstown
Queenstown Heartland
Queenstown Heartland Hotel
Scenic Circle a Line Hotel
Scenic Circle a Line Queenstown
Heartland Queenstown
Heartland Hotel Queenstown Hotel
Heartland Hotel Queenstown Queenstown
Heartland Hotel Queenstown Hotel Queenstown

Frequently asked questions

Does Heartland Hotel Queenstown offer free cancellation for a full refund?

Yes, Heartland Hotel Queenstown does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Heartland Hotel Queenstown?

Sorry, pets aren't allowed.

Is parking offered on site at Heartland Hotel Queenstown?

Yes, there's free self parking. Parking spots may be limited.

What are the check-in and check-out times at Heartland Hotel Queenstown?

Check-in start time: 2:00 PM; Check-in end time: 11:00 PM. Check-out time is 10 AM.

Is there an onsite casino at Heartland Hotel Queenstown?

No, this hotel doesn't have a casino, but Skycity Queenstown Casino (6-min walk) and SKYCITY Wharf Casino (9-min walk) are both nearby.

What is there to do at Heartland Hotel Queenstown and nearby?

Have fun with activities like cycling, hiking, and kayaking, and practice your swing at the nearby golf course. Additional recreation nearby includes ecotours. Heartland Hotel Queenstown also has a fitness center.

Are there restaurants at or near Heartland Hotel Queenstown?

Yes, there's an onsite restaurant, Peaks Restaurant & Bar.

What's the area around Heartland Hotel Queenstown like?

Heartland Hotel Queenstown is located near Queenstown Beach in Queenstown City Centre, a short 4-minute walk from Queenstown Gardens and 4 minutes' walk from Queenstown Mall. Travelers give top marks for the hotel's prime location.

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Heartland Hotel Queenstown Reviews

Reviews

8.2

Very Good

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Popular mentions

Room
View
Service staff
Location
Towns
Bed
Bathroom
Lake
Parking
Balcony

What guests liked

  • Breakfast was plentiful and very good, with great coffee. (5 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Excellent

Great location and view.
Rowan, 1-night trip

10/10 Excellent

Nice place and good location
Cem, 2-night trip

10/10 Excellent

Lovely place to stay
Priya, 4-night trip

8/10 Good

Nice mountain and lake view.
Arabelle Anne, 2-night trip

8/10 Good

Convenient and close to city. Property was run down and parking limted.
Chad, 2-night trip

10/10 Excellent

Had a great time- cozy room, spacious. Staff was very nice and helpful.
Joanne, 2-night trip

10/10 Excellent

Amazing view of the water and surrounding mountains. Also within walking distance to the centre of Queenstown. Bathroom is a little dated but clean and more than comfortable. If I had one complaint it would be that the rooms aren’t that well insulated in terms of sound if there were noisy neighbours, but this didn’t seem to be an issue.
Kevin, 2-night trip

10/10 Excellent

Great service from all staff and beautiful views! Close to town centre and for a good price point. It has all the basic necessities that you need, has a cozy cabin feel :)
Sidney, 2-night trip

10/10 Excellent

Great location and views of the lake.
Lucy, 1-night trip

10/10 Excellent

Great hotel and staff.
Adrian, 1-night trip

10/10 Excellent

Loved everything and my stay. Loved the staff.
Ofa, 2-night trip

10/10 Excellent

Good place to stay and walkable distance to town
Chan Von, 1-night trip

8/10 Good

Staff are very friendly. The hotel is very close to town.
Michael, 1-night trip

10/10 Excellent

Clean, great staff, quiet.
Jessica, 2-night trip

8/10 Good

Good. No real soundproofing between units.
Aidan, 2-night trip

8/10 Good

The studio was an older one so bathroom basic which was fine. Fridge and kettle but no washing up facilities so had to use the bathroom to wash the cups. Very warm with a view of the lake and town from the balcony. The bed very comfy and warm. The staff were great and was alowed to check in early.
View from the room.
Meg, 1-night trip

8/10 Good

Close to the centre, clean and quiet. Great view for a good price.
Laura, 1-night trip

10/10 Excellent

Excellent place for family stay at queenstown for your budget. Good parking facility, good breakfast and superb staff. I want to go back in our next trip to queenstown. Cheers
Chathura, 1-night trip

10/10 Excellent

We enjoyed another lovely stay at Heartland Hotel. Convenient for its location and close distance to the Queenstown Gardens and the waterfront. Just needs a bit of a spruce up in the bathrooms and rooms.
Torea, 3-night trip

10/10 Excellent

Staff were amazing and accommodating. Room was as expected. Wasn't fancy yet we weren't planning to spend a lot of time in the room. Would definitely stay here again. Great location.
Anna, 1-night trip

8/10 Good

Nice room, close to town & good check-in.
Shirlene, 1-night trip

10/10 Excellent

Staff were amazing and accommodating. Room was as expected. Wasn't fancy yet we weren't planning to spend a lot of time in the room. Would definitely stay here again. Great location too. Thank you!
Anna, 1-night trip

10/10 Excellent

Close to town with fabulous scenery from the room. Staff very helpful with early check-in
Dominique, 1-night trip

8/10 Good

Parking is really tight and limited
SHANE A ROBERTS SUPERIOR, 1-night trip

10/10 Excellent

We had beautiful view of Queenstown and the lake. Close to the restaurants and adventure activities in the area. Excellent night life nearby
Fletcher, 1-night trip