The staff was very nice and tried very hard to help. However, the room thermostat would not turn on. My room was at 80*. Engineering team came up and tried to help, but to no avail. He brought me fans to make it more comfortable, but it was awful. On top of that my fridge never got cold enough to keep my food cold, and all of my groceries in it went bad. I tried calling front desk a few times, but there was no answer. It just wasn't worth the money to be up all night suffering in the heat. I tried opening a window too but the bars on the small side window offered zero relief. You have one expectation when staying in a hotel, to be able to sleep. When it's that hot and stuffy, sleep is impossible. Just not ok.