Good service ! even I made an error booking a wrong date but receptionist allow to modify . Definitely will come again.
How Horng
How Horng,1 晚商務旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025年2月18日
Decent & clean
We enjoyed our stay for the most part. The room was clean, nice size tv, clean fridge & microwave. My issues are as follows:
1. I tried multiple times to call the front desk from the phone in my room & never got an answer. Resulting me in having to go down to the lobby.
2. No daily cleaning service. The housekeepers never knocked on our door to ask if we wanted anything cleaned during our 5day stay. We got fresh towels on our 3rd day.
3. The breakfast was decent. Could’ve been better. Pancake machine was out of order or something..so tht was disappointing. Maybe get a waffle machine instead. Only had apples and almost overripe bananas for fruit options. Grits would’ve been a nice option as well.
4. The store in the lobby was lacking alot. Idk if they were waiting on someone to restock or what. But there wasn’t anything really there.
5. The walls were thin too. I heard the couple in the next room enjoying each other lol.
Other than those things, we did have a nice stay.
Jessica
Jessica,5 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年2月14日
Spencer
Spencer,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年2月3日
Max
Max,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月26日
Michelle
Michelle,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年12月10日
Diana
Diana,1 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2024年12月6日
Need better housekeepers
We got a room with breakfast and went we went down the staff informed us their truck didnt run. The bath tub was full of hair. No tissue in bathroom. No trash bags in trash cans. The comforters was on the beds up side down....decorated side was down. The staff was wonderful.
Wendy
Wendy,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年11月26日
Chinyere
Chinyere,1 晚旅行
Expedia 真實旅客評語
2/10 不太好
2024年11月25日
I checked out early due to the ceiling in the bathroom was leaking water. They were supposed to refund partially my money back, but did not.
Elisha
Elisha,7 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2024年11月24日
Reservation says suite… 2 beds and a sofa bed…. Upon checking in I double checked that the room type is a suite with enough beds and sofa bed for 5 people to sleep. Upon entering room, only 2 full size beds! NO SOFA BED!!! To top it off, it is a handicap accessible room with NO TUB! Small children and only a wheel chair accessible shower! Front desk person was very nice, but said she couldn’t do anything about situation except give me blankets to make a pallet on the floor. I want a refund or at least a partial refund! Told I would have to speak with manager in the morning! Oh! Believe me! I will speak with manager!! Room is on first floor with parking lot right outside of the window!!! Noisy! Soccer team checked in and NOISE!!! Another room called and requested towels and wash cloths at 10pm! Said they dialed/pushed button on phone for front desk!!!! I unplugged the phone then! I should not have to pay for a suite and not have the room reserved. I am put in a handicapped accessible room, NOT a Suite! Very very disappointed in Holiday Inn I sure hope manager sees the problem in this! I don’t know if I will ever stay here again!!! This hotel is OLD and needs renovation to continue being a Holidsy Inn in my opinion! Not sure if floor was vacuumed… trash under bed and!
Leigh
Leigh,1 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2024年11月21日
It was clean, and quiet, and the staff was lovely
Janet
Janet,3 晚旅行
Expedia 真實旅客評語
8/10 非常好
2024年11月20日
NASIR
NASIR,1 晚旅行
Expedia 真實旅客評語
6/10 不錯哦
2024年11月14日
Unhappy
I had bugs in my room, first night there I had no air because I had no knowledge of how to control the 2 thermostat. Check out was difficult because of issues on charges and still not resolved.
Dianna
Dianna,5 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年11月12日
Eileen
Eileen,5 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2024年11月11日
James
James,2 晚家庭旅遊
Hotels.com 真實旅客評語
4/10 一般般
2024年11月10日
Maria
Maria,2 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年11月3日
Emmanuel
Emmanuel,3 晚旅行
Expedia 真實旅客評語
8/10 非常好
2024年11月2日
I was nervous about staying here after reading some of the reviews. When i arrived, it was clean and well lit. My room was clean but there wasn't much lighting except the light from the parking lot. The parking lot was full and cramped. I didn't really feel safe.