The room I had booked at the time sounded like a nice. When I went to the front desk I was told my room ac went out and it wasn’t available. They did accommodate me to 2 rooms but they were far from what the pictures showed as the light fixtures were missing the bed sheets were stained and pillow cases were dirty. Along with roaches inside the tub and carpet and coaches were also stained
matilde
3 晚家庭旅遊
4/10
3 nights stay at the hotel. 2 nights no A/C in Memphis. Area hotels were booked due to basketball tournament. Finally switced rooms the night before we left. Maintenance tried to service the unit to no avail. Breakfast crew were very nice and the food was good. Denise kept our spirits up and was extremely pleasant our entire visit. We were given a refund for 1 day but I feel it should have been for 2.
John
3 晚家庭旅遊
2/10
Disaster from the time we arrived. First room had a dirty, broken toilet. The second room had a broken refrigerator. Third room, they gave me dirty flat sheets for the sofa bed.
Shane
3 晚家庭旅遊
6/10
We have stayed here before 3 or 4 times this time, we've decided that we will not return to this property. The room above us had something crazy going on. My husband had to get up at four a m to go knock on their door. Leather chairs in the kitchen had been peeling and sheds all over the place.
Linda
2 晚旅行
2/10
Jacqueline
2 晚商務旅行
10/10
Brandon
4 晚旅行
8/10
The Front desk accommodated us on our early arrival. Staff were friendly and recommended us where to eat. There was no hand cream in the room. We were told they ran out. No gel or bath soap. We had to buy soap and hand cream. Limited choices for breakfast but eggs, waffles and potatoes were tasty. There was a kitchenette+. Pillows were too soft for me. Overall a good stay and area had many restaurant choices
真實旅客
4 晚家庭旅遊
6/10
Melanie
1 晚旅行
6/10
It was a one night stay at the last minute. The price was ok. The Hotel was clean. The bed was soft. I love the space. The staff was nice. The furniture is in bad condition and is in needs of updated bad. The sofa and chairs were awfully stained. You would not want to set on them. The chairs at the table, the leather, was all peel off. Make sure you park close to the side where your room is at. Very long walk if you don’t.
Natasha
1 晚旅行
10/10
The stay went well, breakfast was included, security monitored the lot during after hours was a plus
Ty
2 晚家庭旅遊
10/10
Aaron
1 晚商務旅行
4/10
Lacey
1 晚旅行
8/10
That the Staff was amazing
Mary
3 晚家庭旅遊
8/10
Elizabeth
2 晚旅行
8/10
Dana
2 晚旅行
2/10
Our room wasn’t available.
They gave us 2 rooms far away from each other. We had to split up & didn’t really feel safe.
The elevator didn’t work so we had to carry all our luggage up the stairs.
The bed sheets were dirty.
Jennifer
1 晚旅行
10/10
Great stay
Lindsay
1 晚旅行
4/10
JOSILYN GANT
2 晚家庭旅遊
10/10
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Aris
2 晚旅行
8/10
真實旅客
1 晚旅行
10/10
The kitchette was very nice with a full sized fridge, stovetop and a dishwasher! The shower was very nice with perfect water pressure. Everything was comfortable and clean. Our stay was very pleasant and we enjoyed the complimentary water!
Candy
1 晚浪漫之旅
6/10
The receptionist was nice. The refrigerator in our suite didnt work, she offered a downgraded room that was a handicap accessible studio. No discount or compensation offered nor did she try to reach out to make it right. Being that it waa overnight we settled. Furniture was extremely worn and the halls had a weird smell.
Bed was comfortable though