Excellent hotel with amazing ambience, great restaurants, and fantastic amenities. Everyone was pleasant and professional from the moment we arrived to the moment we parted. Definitely a great first stay at the JW Marriott in Phoenix. Will be back again.
James
1 晚家庭旅遊
10/10
The family enjoyed the stay here. The arcade and waterpark were better than we thought and the kids had a blast with both. As a morning person the garden area and seating area in front of the lobby with running water we’re really peaceful. My only regret is not using the golf range with complimentary clubs and balls more than once during my stay.
Raul D
3 晚旅行
10/10
真實旅客
2 晚家庭旅遊
4/10
Staff seemed inconvenienced and bothered when we asked a question. The place is locked down with multiple restricted areas, and everything has to have key access and even rist bands on top of that. We felt a little like cattle being herded. For $900/night, we expected a much more luxurious experience. Felt communistic.
真實旅客
2 晚旅行
8/10
JAMES
2 晚旅行
10/10
Brian
3 晚旅行
8/10
nancy
1 晚旅行
8/10
Hotel was lovely staff was great and food options were good, room was a bit run down with carpeting and parking was astronomical $85 for 2 night valet but I would definitely go back
Francesco
3 晚旅行
10/10
Kelly
2 晚旅行
10/10
This is a really nice facility with lot of different activities
yu
3 晚旅行
10/10
Great property overall. Very friendly staff. Breakfast option limited to Starbucks or the very over priced buffet. If travelling on a budget plan to eat off property. If budget is not a concern, food on property is great and service is great but you do pay a premium
Brent
6 晚家庭旅遊
8/10
KELLY
2 晚旅行
10/10
Rob
7 晚家庭旅遊
10/10
Linda
1 晚旅行
2/10
Horrible customer service. Totally disappointed.
Sandra
5 晚家庭旅遊
10/10
Beautiful.
Nickie
4 晚家庭旅遊
2/10
Lisa
1 晚旅行
10/10
Alexa
2 晚旅行
10/10
Stephane
7 晚旅行
2/10
I was there for a conference and the organizers had negotiated to have the resort fees waived (as we are at the conference all day and won’t be able to use the facilities anyways) - but since I booked through Expedia, they charged me $55 per day for the entire stay. Absolutely unreasonable.
Cecilia
3 晚商務旅行
2/10
Truly awful place to stay. It’s a downmarket resort. 22 degrees outside and yet they have an ice rink and a snow machine! Would be interesting to compare these “features” with Marriott’s sustainability policy. Overall - over priced, over the top and not worth a visit