This hotel was pretty good, although in comparison to others we stayed at on our trip, it was the least favorite. Probably because Lucerne was also the least favorite location, just too crowded. The self check-in was easy, the room was nice and spacious, very clean. The location was great, with everything in walking distance. Only complaint would be that it doesn't have air conditioning (common in Europe), so the window had to be open, which didn't offer much relief from the heat wave. And with the window opened, you could hear all night the idiots racing their obnoxious loud noisemaker cars down the street (thought I was back in America), as well as the belligerent youth (or whoever) out at night. There was a continental breakfast that was okay, nothing special, but I've had a lot worse, so nice to have it included. If I stayed in Lucerne, I'd probably stay here again, because it was comfortable and very affordable. Good value. And it's probably not often likely to be so hot you have to have the window open all night.