It was stated that the desk was not manned after a certain time, but that there would be check in instructions. There were 3 parties waiting there with no way for any of us to get into our rooms. Calls were not answered. Messages were not returned. I lost the money for the booking and for my uber fare to and away from the hotel when I had to make other arrangements.
Liz
Liz,1 晚好友同遊
Hotels.com 真實旅客評語
2/10 不太好
2025 年 7 月 29 日
Laura
Laura,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 26 日
Beatrice
Beatrice,2 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2025 年 7 月 26 日
Gabriel
Gabriel,1 晚家庭旅遊
Hotels.com 真實旅客評語
2/10 不太好
2025 年 7 月 26 日
I would rather sleep in a tent
There was ants everywhere, floor hasn’t been cleaned in forever our socks were black after walking around for a bit , service is terrible Gregory and his boss are not good at there jobs, water pressure was low, they said they would clean the floors and they never did
Gabriel
Gabriel,3 晚家庭旅遊
Hotels.com 真實旅客評語
2/10 不太好
2025 年 7 月 24 日
Jeri
Jeri,1 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2025 年 7 月 22 日
Andrew
Andrew,1 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 7 月 20 日
Jesus
Jesus,1 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2025 年 7 月 19 日
Don’t book here.
I booked a reservation months in advance and when I got there the lady was rude. Said we didn’t have a reservation and had no rooms available. The lady didn’t even offer any help at all. I had to look for a different place to stay at the last minute.
Yelana
Yelana,7 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2025 年 7 月 19 日
Worst hotel experience
No one maintain the washroom, microwave is dirty with stain, no paper tissue coz out of stock?!? no cup offered. Fridge was smelly with stain. Beds were not so clean and there were many red long hairs lying around inside the blanket. Worst experience of traveling in my whole life. No reception after 10pm so don't come if u r flying here.
ZiJu
ZiJu,3 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 7 月 17 日
Family getaway
The property was a little worn down. The bathroom was dirty with bugs.
Margret
Margret,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 15 日
Cammy
Cammy,3 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2025 年 7 月 13 日
Don't Let The Lobby Fool You!
The lobby looks fine but the rooms have old furniture and appliances in need of overdue renovation. There are no irons or ironing boards available and the tv reception is terrible on 80% of the channels. Room service is by request only but the front desk is stingy with towels and toiletries. Coffee is rationed out in the lobby in teeny tiny 4oz cups from 8:00a.m. until noon after that you have to go to a restaurant.
真實旅客
14 晚商務旅行
Hotels.com 真實旅客評語
2/10 不太好
2025 年 7 月 12 日
very bad service
The manager canceled my reservation they did not informed me by email or text messages when I rived there the front desk employee said unfortunately your reservation is chanced isn't disgusts they suppose to inform me before I went there so I was totally getting mad and I tried to toked to the manager she doesn't know even how to handle the customer. I don't know her name she just tried to convinced me with out any reason so guys this is really disrespectful I travel very long way my phone was out of charge turned of how can I google and find another room imagen how difficult it is. To be honest with you I was totally out of network and getting terrible at all.
Again the company canceled my reservation and they charged me 62.47 and they isn't ridiculous charged?
Hi guys why do you asking me so many times this unsatisfactory question?
You guys canceled my reservation with out notifies me by email or text message and again you charged me 62.47 dollars isn’t ridicules?
Ashagrie
Ashagrie,1 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2025 年 7 月 11 日
No Shiw
I tried to cancel knowing that I had to pay. No luck with representative. Will file an insurance claim. Purpose was to visit friend in hospital who died on my check in day.
Donald
Donald,1 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2025 年 7 月 10 日
This is a hotel where having a reservation doesn't matter. I had a room reserved, but when I arrived they had rented it to someone else and were full. I sat in the parking lot for two hours looking for another hotel. Do not waste your time with this place.
Dan
Dan,1 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 7 月 8 日
You get what you pay for
Upon arrival, they inform me that my reservation was canceled by Management. Same happened for another couple arriving just after me. The front desk staff had no clue why, but they were able to get me a room at the price I received from hotels.com. This is the ONLY reason for an OK rating. No coffee maker in the room and the lobby for coffee did not open until 8:30AM which did me NO good as I was out of the room by 7:00AM each day.