The first room we got was 58 degrees, heating didn't work. The second room was smaller, the heat worked but not the TV. The receptionist couldn't say how long it would take to get the TV fixed. So, we switched room again. This room was even smaller, with only one chair (the desk chair) to sit on for 3 people. No counterspace in the bathroom and no towel bar, only a very small shelf in the bathroom, and a shower curtain that didn't reach the floor so you always got water on the floor when you showered. We stayed in that room for all 4 nights, but it was not an enjoyable stay. Also no bedside table or shelf on one side of the bed. In addition, the phone didn't work in the first room, and both first rooms had loose floor tiles by the door. Breakfast was OK but always out of something every morning. The last morning there was no milk (I asked), only chocolate milk. To summarize, a lot of neglected details, and a room that was too small for 3 people. Basically, the bed took up the entire room (room 804). Might have been OK for 1 person, but not 3. And the website lies about parking. It says you can self-park for $25 a night. Not true, you have to park in a public lot and download an app. There is no "self-parking" alternative to the valet parking operated by the hotel.
