我是否可以免費取消紐奧良阿斯特皇冠假日飯店 - IHG 旗下飯店的預訂並收到全額退款？

可以，紐奧良阿斯特皇冠假日飯店 - IHG 旗下飯店在我們網站上有提供可全額退款的客房，您可以根據住宿的取消規定，在入住前幾天取消即可。詳細的條款和條件請務必參閱住宿的取消規定。

紐奧良阿斯特皇冠假日飯店 - IHG 旗下飯店是否有游泳池？

是的，住宿提供室外游泳池。旅客可以使用游泳池，開放時間為 08:00 至 20:00。

紐奧良阿斯特皇冠假日飯店 - IHG 旗下飯店是否允許攜帶寵物？

很抱歉，恕不允許攜帶寵物，但可以攜帶服務性動物。

紐奧良阿斯特皇冠假日飯店 - IHG 旗下飯店是否提供停車位？

是的。代客停車的費用為每天 USD49。提供露營車/巴士/卡車停車位。

紐奧良阿斯特皇冠假日飯店 - IHG 旗下飯店入住登記和退房的時間為？

您可自 16:00 起辦理入住。提前入住需加收相關費用，且需視供應情況而定。退房時間為 11:00。延後退房需加收相關費用，且需視供應情況而定。提供快速退房和零接觸退房服務。

紐奧良阿斯特皇冠假日飯店 - IHG 旗下飯店是否附設賭場？

此飯店沒有賭場，但凱撒新奧爾良賭場 (走路 9 分鐘) 和費爾賽馬場 (開車 6 分鐘) 都在附近。

紐奧良阿斯特皇冠假日飯店 - IHG 旗下飯店和附近有什麼好看好玩的？

您可以在附近體驗腳踏車等活動，或到鄰近的高爾夫球場上練習揮桿。住宿附近還有其他娛樂活動，例如賽格威租借服務。您可以在室外泳池游上幾圈，或享受這間飯店包含健身中心等等的其他設施。

紐奧良阿斯特皇冠假日飯店 - IHG 旗下飯店內部或附近是否有餐廳？

是的，此住宿附設餐廳：Dickie Brennan’s Bourbon。

紐奧良阿斯特皇冠假日飯店 - IHG 旗下飯店附近的環境怎麼樣？

紐奧良阿斯特皇冠假日飯店 - IHG 旗下飯店位於法國區，只要走路 1 分鐘就可以到波旁運河站，另外，走路 9 分鐘也可以抵達凱撒新奧爾良賭場。大家覺得這裡步行方便，而且位置鄰近購物區。

紐奧良阿斯特皇冠假日飯店 - IHG 旗下飯店住宿資訊、相片和旅客評語

Q: 紐奧良阿斯特皇冠假日飯店 - IHG 旗下飯店和附近有什麼好看好玩的？

您可以在附近體驗腳踏車等活動，或到鄰近的高爾夫球場上練習揮桿。 住宿附近還有其他娛樂活動，例如賽格威租借服務。您可以在室外泳池游上幾圈，或享受這間飯店包含健身中心等等的其他設施。

8/10 非常好

2025 年 11 月 17 日

Clean room

Lisa，2 晚好友同遊

Hotels.com 真實旅客評語

8/10 非常好

2025 年 11 月 17 日

Yes

Lisa，2 晚好友同遊

Hotels.com 真實旅客評語

6/10 不錯哦

2025 年 11 月 15 日

We stayed four nights. Our room was only remade once. We could have used more bar soap as we only had one bar for the entire stay. The beds did not have a comforter or extra blankets. We did not ask for these things because we were too busy and out of our room most of each day

fab，4 晚旅行

Hotels.com 真實旅客評語

10/10 好極了

2025 年 11 月 13 日

Habitacion impecable, el personal muy amable

Anasofia，1 晚旅行

Hotels.com 真實旅客評語

8/10 非常好

2025 年 11 月 12 日

Front desk staff were friendly and good. Bellman also very helpful. One of our beds was super squeaky so every time I shifted or got up, it woke up my friend in the other bed. Seriously squeaky and loud.

Garrick，4 晚旅行

Hotels.com 真實旅客評語

4/10 一般般

2025 年 11 月 12 日

They lean on the fact they have a preferred location but

Joshua，3 晚旅行

Hotels.com 真實旅客評語

8/10 非常好

2025 年 11 月 11 日

This hotel was in a great location. Although it is an older hotel, the rooms were in good condition. It was a little inconvenient that there was only one microwave oven located in the lobby. There should be one on every floor. However the staff was extremely friendly and helpful.

Paul，4 晚旅行

Hotels.com 真實旅客評語

2/10 不太好

2025 年 11 月 11 日

Very terrible

Lesley，3 晚好友同遊

Hotels.com 真實旅客評語

10/10 好極了

2025 年 11 月 10 日

No breakfast

Mckenzy，3 晚好友同遊

Hotels.com 真實旅客評語

4/10 一般般

2025 年 11 月 10 日

Waited 27 minutes to check in while front desk staff Joy was laughing and giving Mardi Gras beads to three people. Called the hotel operator for help and was told there was only the one staff to check in.

Susan，1 晚旅行

Hotels.com 真實旅客評語

6/10 不錯哦

2025 年 11 月 10 日

There needs to be monitored more due to people being very loud and rude in the hall ways at night. Not everyone parties all night long. We did not get much sleep. Will not stay here again.

Caroline，4 晚家庭旅遊

Hotels.com 真實旅客評語

4/10 一般般

2025 年 11 月 9 日

It’s a decent hotel. When I say decent I mean it’s not worth the money you’ll spend to stay there. It’s a great location. It’s convenient for all the walking you’ll do in New Orleans. Positives: good location, convenient, you don’t hear the noise as much as you’d think, beds were comfortable. Negatives: the staff has no personality, the breakfast is severely overpriced, our room had no AC and was 83* and when I called about it the front desk said ok, the following day the front desk said I was the 12th person to call they weren’t sure if it would be fixed, it was fixed the second day but still stayed muggy in the room, the toilet ran loudly all night and barely filled to flush, the shower head shot water all over the ceiling and walls, the water provided in the lobby had days old fruit in it and was refilled over the same fruit, there was no compensation offered for the discomfort from the AC being out not even a free over priced breakfast. Upon checkout not one person thanked us or asked how our stay was. I understand it’s a busy city and it was an extremely busy weekend but for $450.00 a night plus $55.00 a day to park it absolutely was not worth it. I frequently visit New Orleans and typically stay at Drury. This was a last minute trip so they were booked. Do yourself a favor and stay a couple extra blocks from Canal and Bourbon and save yourself about $500.00 for a weekend trip.

Sarah，2 晚好友同遊

Hotels.com 真實旅客評語

6/10 不錯哦

2025 年 11 月 9 日

The hotels lobby and location is awesome. The room and beds are aweful!!

Jobbe，3 晚旅行

Hotels.com 真實旅客評語

4/10 一般般

2025 年 11 月 8 日

Bathroom floor was very sticky upon arrival. Reported to staff with no action taken. Being on the intersection of Canal and Boyrbon Streets, the noise from outside continued until 4 am and did disturb our sleep. General maintenance of hotel was not maintained, including our room door which was a struggle to close and secure.

Brent，1 晚好友同遊

Hotels.com 真實旅客評語

10/10 好極了

2025 年 11 月 8 日

Everybody was really friendly. Clean rooms. And perfect location 👌

Peter，3 晚家庭旅遊

Hotels.com 真實旅客評語

10/10 好極了

2025 年 11 月 7 日

HORRIBLE

Jada，3 晚旅行

Hotels.com 真實旅客評語

6/10 不錯哦

2025 年 11 月 5 日

While I understand that the hotel is always busy and a certain level of chaos is to be expected, I do have several significant issues that need to be addressed. Firstly, the bathrooms were consistently not ventilated properly, leading to a musty smell with a concern for mold, and the leaky tub was quite inconvenient and unappealing. Additionally, noise levels in the hallways during off-hours were disruptive, affecting my ability to rest peacefully. The carpets in both the room and the halls were sticky, which was unpleasant and unprofessional. More concerning was the booking assignment: despite asking upon check-in, I was placed on a different side of the hotel from the event I was attending. To make matters worse, I had to pass through the lobby—the main area—while children and families were present—despite the event being adult-themed, there was no thought to WHY I asked for the room assignment and no explanation as to why it was ignored. This was uncomfortable and inappropriate; the fault was not the events, they did everything they could to remain compliant and socially appropriate. While the hotel has some positives, Most of all, the staff were actually amazing to us at all times! These issues need immediate attention to ensure a better experience for future guests. I hope management takes these concerns seriously and works towards improvements.

Star，6 晚商務旅行

Hotels.com 真實旅客評語

10/10 好極了

2025 年 11 月 4 日

Nice room, nice view.

Jeff，5 晚旅行

Hotels.com 真實旅客評語

6/10 不錯哦

2025 年 11 月 4 日

My room wasn’t ready on time, my room had a view of an abandoned building when I asked for canal street view. My a/c wasn’t working well, we didn’t have toilet paper upon arrival.

Chris，2 晚旅行

Hotels.com 真實旅客評語

6/10 不錯哦

2025 年 11 月 4 日

The location was great for walking and they were able to accommodate our early arrival. There is peeling paint all along the floorboards and what appears to be mold on upper part of the walls, in several places in the hallway. In our room, the high ceilings were nice and the beds were comfortable, but we had no seating available even though there was enough space to put another king sized bed plus in the room. We had 2 workers try to get into our room while we were there, the first one did knock and state she was from housekeeping, but didn't give us a second to respond, the second one did not even knock and just opened the door. The food in the restaurant was good, but a bit pricey. We paid over $140 for a lunch consisting of 3 appetizers, a salad and 2 drinks.

Shannon，3 晚家庭旅遊

Hotels.com 真實旅客評語

4/10 一般般

2025 年 11 月 3 日

The rooms were not nearly as fresh and well kept as photos indicated. Tile grout was dirty or broken, the mini fridge looked like it had been thrown down a flught of stairs

Sarah，1 晚家庭旅遊

Hotels.com 真實旅客評語

4/10 一般般

2025 年 11 月 2 日

Room was fine, but the bathtub facet was running hot water and noisy. Talked to front desk 3 times , no one came to fix so we asked for another room. Which they did. But would not like to see what their water bill and gas bill would be.

Carol，1 晚旅行

Hotels.com 真實旅客評語

6/10 不錯哦

2025 年 11 月 2 日

A lot of the staff was very rude, but the PM staff was friendly.

Ashley，2 晚好友同遊

Hotels.com 真實旅客評語

6/10 不錯哦

2025 年 11 月 1 日

There were no blankets for neither of the beds just two sheets to sleep with. Everything was dusty. The mirrors were dusty. We had to wipe off with towels. The sink and bathtub in the bathrooms were not draining. The water would just sit there. Refrigerator smelled like ass. The remote was nowhere to be found. The countertop in the bathroom was very dirty as well.

Lindsay，1 晚好友同遊

Hotels.com 真實旅客評語

2/10 不太好

2025 年 10 月 31 日

I made this reservation online and paid for everything online. In the description it said parking available. Once we arrived we had to either pay for valet parking or park in the hotel parking lot and was charged an additional $90. When we checked in they asked me to give them a card to keep on file. I now have a $55 charge on my card and was not explained what this was for. I tried to call the hotel multiple times to figure out what the $55 charge was for and I cannot get anyone to answer the phone.

Jordan，2 晚旅行

Hotels.com 真實旅客評語

紐奧良阿斯特皇冠假日飯店 - IHG 旗下飯店

Crowne Plaza New Orleans French Qtr - Astor by IHG

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