天堂島灣景套房飯店 - 天堂島

Overall the stay was comfortable with the rooms being clean even though they are very outdated.

Our room, 139 had a terrible sewage smell.

Nice but older facility. Clean.

The room was clean and the bed comfortable. The internet connection was stable and had a decent speed. A couple of things that could be improved are 1. Water pressure in the shower. It was super weak. 2. The hotel restaurant was only open from 8 am - 4 pm. This is probably because most people use the in-room kitchens, but it made it hard for business travel. I would stay there again for a vacation, but for business travel I would probably stay somewhere with more convenient options for meals.

Very nice people and good service

Rooms and furniture were dated but that’s OK with us. The property grounds were beautiful. The swimming pools were in excellent condition. And the amenities were good with on property restaurant service, laundry and Mini store.

Check-in was pretty simple. My room wasn't quite ready yet, but I was also an hour early for check-in. I was put in room 145 at the back of the property. The landscaping was beautiful and the pools looked nice. The area felt safe and was a 10 minute walk to the beach and Atlantis properties. Unfortunately, I noticed a lot of tiny cockroaches in the kitchen on my second day. I chose not to keep food in my room. I asked the front desk to have my room sprayed. When I came back later that day, I confirmed with the cleaning folks that they sprayed the room, but they left the coffee basket with cockroach eggs in the room... I asked them to throw it out. Still the next day, there were bugs all over the counter when I turned the light on in the kitchen. Bugs were also in the bathroom near the sink. I made sure to wash all of my laundry when I got back to the states. The bed seemed clean and was pretty comfortable. The shower went from freezing to scalding with no in-between. The in-room (and inaccessible) HVAC system started banging at 2am on my last night... I ended up popping the circuit breaker to turn it off completely. The patio was nice and I was visited by a community cat. Such a sweetheart! The property was very quiet and everyone I interacted with was pleasant. The snack shop leaves a lot to be desired (and closes at 4pm). The restaurant breakfast was fairly priced and tasted great. Wi-Fi held up OK. I wouldn't choose to stay again.

Business stay. Great wifi. Rooms were dated but ok. Had great parking. Asked for ground floor due to lots of luggage and was accommodated. Room had a leak and was reroomed without too much hassle.

OK