Great place for families, lots of things to do , small beach and was full of seaweed but…
El hotel es muy grande y tiene bastantes actividades, lo mejor las piscina para adultos y…
別忘了！集 10 個印花可以換 1 晚獎勵*住宿
住宿使用消毒劑進行清潔；經常有人接觸的表面會以消毒用品清潔，且床單和毛巾會以攝氏 60/華式 140 度以上的水溫清洗。
Very enjoyable stay. The resort is very nice. Staff were the best. Elizabeth the concierge so helpful everything. My room attendant Elizabeth very efficient friendly and what a nice job she did. The room was always made perfect. Jesus, my bell hop very friendly and courteous. Gabrielle and Vanessa at concierge desk also so knowledgeable and helpful. The food was very good. Good quality, good choices/variety at specialty restaurants. Breakfast buffet always good also. I definitely recommend and will be back again.
paul, 5 晚旅行, 2021年05月06日
The entire property was was well maintained and kept clean. The service was overall great. The amenities were plentiful. The buffet was ok but the 6 specialty restaurants were very good to exceptional. The only flaws were that it was very hard to communicate with the property prior to our arrival and so there were several unpleasant surprises upon arrival. Most of the large Cancun resorts the mandatory covid test to get back into the US were included. The Crown Paradise is not one so it was a surprise $100 expence and because of the day we left (Monday) and the day the testing center was closed (Sunday) we actually lost a full day of our 7 day vacation with having to leave the property to deal with all the covid requirements. This would have been a tragedy had we only had a 3 day stay instead of a 7 day trip. Also be aware that the Crown Paradises beach is almost gone due to the last hurricane but there is still plenty of great beach within a safe walking distance from the room. There was no visible information or printed schedule on the live entertainment and events on the property we just stumbled on to things we would not have wanted to miss and wonder what we did miss. The biggest tip I have is pre book your restaurant reservations prior to arrival. Over all we had a wonderful time. If we return to Cancun we will re book there.
Rinda, 6 晚旅行, 2021年05月04日
Overall excellent stay. The check in was smooth, but because not all checkout instructions were given during check in process, checkout was long and difficult! We would have been better prepared had we known details.
Valerie, 3 晚家庭旅遊, 2021年04月29日
They gave us a VIP free upgrade but the room smelled like mold
Paul, 4 晚旅行, 2021年04月16日
We traveled with a group of 5 including my son with special needs. The hotel does not allow adults in the kids pool as video shows. We were denied food from
Ofelia, 4 晚家庭旅遊, 2021年04月02日
Overall it was a great stay at the hotel. The beds were a little hard but the kids club and all the activities for them were amazing! They had a blast. Wish the adult swim up bar and hot tubs were open a little later than 5pm but we managed. Food was good. We would def stay here again.
cancel, 3 晚家庭旅遊, 2021年04月01日
In general, it was a clean resort and directly on the sea shore. Staff were very friendly and very helpful. The rooms were well served. The food options were limited. For morning there was only one option, with a buffet with same limited menu daily. There were 3 restaurants for dinner but you have to reserve a spot 3 days earlier. Otherwise, you are left with the same morning buffet with same limited menu. The night shows were nice but no advanced brochures of what to expect to see.
6 晚家庭旅遊, 2021年03月28日
It was ok. Id go back only for the slides.
Sergio, 1 晚家庭旅遊, 2021年03月18日
The hotel and the people are excellent ! I recommend for any body who want to have a vacation !
3 晚浪漫之旅, 2021年03月12日
This was very nice I would definitely visit again
4 晚浪漫之旅, 2021年03月11日