I was given a room that was cheaper than the room I actually paid for. I paid for a room with a bed and a sofa and was told I couldn't have one because that's not what I asked for. I showed the lady that I did pay for a sofa and a bed and she continued to argue with me and then just turn around and walk away from me mid conversation. I contacted hotels.com and the gentleman contacted the hotel to try to rectify the situation and she continued to talk over him and yell at him and told him that he was wrong so nothing was done about the problem I was hoping to get at least my money back or a free night stay and was told no. I had all the proof I needed to show that I paid for this room and was not accommodated with it. The worst customer service ever at this hotel the help was extremely rude and she continued to be rude with me throughout the night and the next day. I am homeless right now and have nowhere to go so I had no choice but to stay here and every time she sees me she continues to make my stay complicated if you want proof of this issue give her a call and I guarantee you she's going to say you're wrong no matter what the problem is she's going to yell at you and talk over you and maybe hang up on you
Jennifer
Jennifer,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025年1月19日
Wouldnt stay here again
Check in was easy and smooth, the room on the other hand was pretty bad. Walked in and the first thing we noticed was that the bathroom door had previously been kicked in, no lock or even locking mechanisms on door and door didnt even fully shut. Then go to look for a charger plug and notice this big hole in the wall with hanging wires right next to the bed. Pool area was very small and pretty dingy looking. No pool towels. For the proce we paid, i huess we expected more. Hallways looked nice thiugh.
Nicole
Nicole,1 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2025年1月5日
Josh
Josh,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月24日
Keith
Keith,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月22日
Patti
Patti,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月10日
真實旅客
1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月7日
Im coming back very soon.
I loved it and room 122 with the jacuzzi is the only one i will stay in. Im cool with the owner and love the staff.
Christopher
Christopher,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月3日
Arminda
Arminda,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年12月1日
overall good value
overall it was good. clean and friendly staff. the pool was freezing-polar plunge cold, but they allowed us to use the hotel across the street at least.
the breakfast was ok but could have been better.
pretty good value for the price.
Tara
Tara,1 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2024年11月1日
Donald
Donald,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年10月28日
Michele
Michele,3 晚旅行
Expedia 真實旅客評語
4/10 一般般
2024年10月28日
Think again
Stayed here for a week. Booked because it had a pool and breakfast. Pool had a sign that said closed for cleaning, however, no cleaning ever happened, no employees ever entered to poop area. Breakfast was crappy eggs that were runny, rubbery sausage and dry biscuits and gravy. Had to come down to the front desk every two days to get keys redone as they expired. Most employees barely spoke any English, a true Patel Hotel.
Ryan
Ryan,7 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2024年10月21日
Very friendly and easy check in, clean rooms and very comfortable bed!
Sheryl
Sheryl,4 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2024年10月21日
Everything went very well and clean
Jorguens
Jorguens,3 晚旅行
Expedia 真實旅客評語
2/10 不太好
2024年10月14日
Kevin
Kevin,2 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年10月3日
Aldo
Aldo,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年10月1日
The inside of hotel was so clean and immaculate. The housekeeping staff worked all day long. Hallways smelled fresh. It was the outside dilapidated structure and surrounding area that the staff had no control over. That burden rests on Clarion management to update and fix the surrounding property damages such as broken signs, doors, keypads, sidewalks and parking lot. Their staff sure work hard to make it a pleasant stay for their guests. The manager was accomodating to my nightshift schedule. Went above and beyond! I will definitely stay there again.
Michele
Michele,3 晚商務旅行
Expedia 真實旅客評語
8/10 非常好
2024年9月29日
Clean
Amani
Amani,7 晚家庭旅遊
Expedia 真實旅客評語
4/10 一般般
2024年9月26日
Nick
Nick,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年9月23日
Always stay at Clarion-Plainfield,IN
Quiet, convenient, safe, easy parking
Susan E.
Susan E.,1 晚旅行
Expedia 真實旅客評語
4/10 一般般
2024年9月23日
It was ok...
It looked like the face was updated but with out quality or attention to detail. The jet tub looked really bad and was questionable weathe we could use it.
James
James,4 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年9月23日
Older property could use some fixing up in areas. Breakfasts all right but not great. Overall was a nice stay for price.