This hotel overall was very overpriced for the quality I received. Hot water was an issue, and the bed was the most uncomfortable mattress I’ve ever slept in, which left me with a back ache after two nights. Not a hotel I would stay it again.
真實旅客
2 晚旅行
10/10
Jeffrey
1 晚商務旅行
6/10
A reasonable hotel but by no means luxurious and the usual stealth charges in the bill- $30 for self parking- come on??
Michael
1 晚商務旅行
10/10
Dog friendl, clean and cozy, we love this hotel and it's perfect location!!
Jessica
2 晚家庭旅遊
8/10
Great hotel and restaurant. Staff very friendly. Our King bed was a bit worn... it gave me a stiff neck.
RODOLFO
1 晚旅行
6/10
Looks ok on the face of it. Windows were not properly fitted. Lots of unnecessary single use plastic. Shower was very difficult to get to the correct temperature. A couple of miles into Carmel by the sea, and it’s unpleasant walk for about a mile. I did notice a bus but didn’t try that. Plenty of parking. Charged for amenities we didn’t use.
真實旅客
1 晚旅行
6/10
The environment of the hotel is nice. There is a cute sitting area up front with fire pits and the pool and hot tub area is nice as well. The beds were comfortable and rooms had appropriate space and storage areas. You were given a robe and slippers, but it was frustrating because we had marked we’d have 3 guests in a room and only given 4 towels and 2 robes/slippers. There was no fan in the bathroom. The room service included making the beds and stocking the towels, but our amenities like qtips and make up wipes weren’t restocked and floors were never swept despite being in a beach town. Our ice bucket bag was taken the first night and never replaced and despite using some drinking glasses those were never cleaned or replaced. The wall of our room was against the wall of the laundry room meaning it was very loud and everything shook. Additionally all the employees took their cigarette and weed breaks right outside our room so it smelled. The price we were told for the week from Hotels.com was $500 less than they tried to charge me. Most of the employees had poor customer service and didn’t seem helpful. The restaurant staff however were amazing and we were grateful for our waitress when we ate-and the food was great!
Chelsea
6 晚好友同遊
8/10
Anthony
2 晚旅行
8/10
Buena experiencia, lobby acogedor y habitaciones espaciosas y cómodas
Concepcion
1 晚家庭旅遊
10/10
Brandy
2 晚旅行
10/10
Carly
1 晚旅行
10/10
It is clean, comfortable, quiet and the staff is great. I made a mistake on my reservation but they were able to accommodate my request. It is close to everything!