五湖渡假村目前是否有營業？

住宿會於 6 月 4 日至 6 月 5 日期間暫時關閉。

我是否可以免費取消五湖渡假村的預訂並收到全額退款？

可以，五湖渡假村在我們網站上有提供可全額退款的客房，您可以根據住宿的取消規定，在入住前幾天取消即可。詳細的條款和條件請務必參閱住宿的取消規定。

五湖渡假村是否有游泳池？

是的，住宿提供室內游泳池和室外游泳池。旅客可以使用游泳池，開放時間為 06:00 至 21:00。

五湖渡假村是否允許攜帶寵物？

很抱歉，恕不允許攜帶寵物，但可以攜帶服務性動物。

五湖渡假村是否提供停車位？

是的，住宿提供免費自助停車服務。

五湖渡假村和附近有什麼好看好玩的？

先去附設的高爾夫球場揮上幾桿，然後再去網球場繼續精進球技。住宿還有提供其他娛樂活動，例如健身課程、皮拉提斯課程和壁球。做個 Spa 慰勞自己，或在浴缸泡澡放鬆身心。五湖渡假村還有具備室外游泳池和三溫暖，以及蒸氣室和花園。

五湖渡假村內部或附近是否有餐廳？

是的，此住宿附設餐廳：Brasserie 1。

五湖渡假村有附設私人浴缸的客房嗎？

是，每間客房都有全浸式浴缸。

五湖渡假村附近的環境怎麼樣？

從五湖渡假村走路只要 3 分鐘就可以到五湖渡假村，另外走 3 分鐘還可以到五湖高爾夫俱樂部。

五湖渡假村住宿資訊、相片和旅客評語

Q: 五湖渡假村是否提供停車位？

是的，住宿提供免費自助停車服務。

Q: 五湖渡假村有附設私人浴缸的客房嗎？

是，每間客房都有全浸式浴缸。

6/10 不錯哦

2019 年 7 月 20 日

寧靜遠離市區的高球渡假酒店。設酒店房及鄉村式房間。有泳代，健身室，桌球，壁球等活廁室。免費車位十份足夠。鄉村式房間遠可停泊屋外。

1 晚家庭旅遊

Expedia 真實旅客評語

10/10 好極了

2018 年 11 月 12 日

SHU CHUAN，1 晚商務旅行

Hotels.com 真實旅客評語

10/10 好極了

2017 年 8 月 31 日

很舒適

如果是自駕的，很建議可以到這間來，在英國很少遇到有Spa的他們居然有，而且是個高爾夫球場非常的寬廣，房間內也比一般的飯店還來得大，浴室也很舒服水量也很夠，早餐呢也很舒服，也很好吃，熱熱的，只是全英國都是英式早餐，只是他用自助式的方式，任由我們去選擇份量的多寡

1 晚旅行

Expedia 真實旅客評語

10/10 好極了

2022 年 7 月 9 日

Lynn，1 晚旅行

Hotels.com 真實旅客評語

8/10 非常好

2022 年 4 月 21 日

1 晚家庭旅遊

Hotels.com 真實旅客評語

2/10 不太好

2022 年 4 月 17 日

overall the building was lovely reception stunning staff efficient room was lovely absolutely sufficient quiet setting in a village room iron and board trouser press fan safe and small fridge which was a god send we didn’t use the pool or sauna lots of building work going on all around. 3 complaints my daughter paid extra for a bigger bed the bases were separate as were the mattresses nothing to hold them together so kept coming apart thru the night sheets didn’t fit the bed properly soon as you moved they came away from the bed 1 mattress was completely insufficient in support and you dipped in the middle and slopes down to the floor from the middle onwards the pole in the shower was dirty and at one end was supported by folded cardboard so it fit the space my daughter is 18 works 2 evenings a week and booked this stay as a treat for my birthday feeling gutted she spent nearly 140 pounds the breakfasts were very good selection but mostly luke warm at best the most important part of the stay was the sleep and i didn’t have a good one i will be calling the hotel direct to make a complaint

Chloe，1 晚浪漫之旅

Expedia 真實旅客評語

4/10 一般般

2022 年 4 月 11 日

Matthew，1 晚旅行

Hotels.com 真實旅客評語

4/10 一般般

2022 年 4 月 11 日

Soundproofing Needed

The corridor and rooms are far too noisy. The air conditioning didn’t work. The breakfast room was filled with builders taking huge amounts of food. The bathrooms were tatty and when moved to Executive Room the bed and pillows were as hard as anything and super uncomfortable. The linens were good, very good. As were the bathroom accessories like shampoo and conditioner etc. They now don’t offer razor pack so remember yours. A lot of work is happening at the hotel, you do not hear it but hopefully the upgrade will sort out my stated tattiness. Staff very help, polite and understanding. Breakfast selection is stunningly good. Don’t like the fact of having to book a time for breakfast or the pool rather than just going when you want, but that’s COVID and hopefully it will change. Parking is lovely, as are the lifts and there are lots of antibacterial gel dispensers around. If the rooms can be more soundproofed the hotel is a winner but loudmouth guest’s who are selfish spoiled it for us.

Lynn，1 晚旅行

Hotels.com 真實旅客評語

10/10 好極了

2022 年 3 月 31 日

Mary，1 晚旅行

Hotels.com 真實旅客評語

8/10 非常好

2022 年 3 月 24 日

Very helpful and friendly staff, room and view was beautiful!

Erin，1 晚浪漫之旅

Expedia 真實旅客評語

10/10 好極了

2022 年 3 月 23 日

Linda，1 晚家庭旅遊

Hotels.com 真實旅客評語

6/10 不錯哦

2022 年 3 月 14 日

LOvely hotel with moth problem

The hotel is a little worn . very quiet setting , stunning views. Lovely staff members , lovely pool . The matress in room was way to soft and uncomfortable . the room was infested with moths and hotel failed to tell us even though they knew about the problem

1 晚家庭旅遊

Hotels.com 真實旅客評語

4/10 一般般

2022 年 3 月 14 日

Freezing cold heating wasn’t working wouldn’t return

Julie，1 晚浪漫之旅

Expedia 真實旅客評語

8/10 非常好

2022 年 3 月 7 日

Nice stay….

Overall a really nice stay, staff were really lovely… We were previously informed regarding the building work etc so that wasn’t a problem, the only thing that spoilt it a little was that the steam room and the Jacuzzi were both not working, really important to us as we were only looking to chill around the pool during our stay 😤. PS Excited to go again once fully refurbished !!!

Haldun，2 晚好友同遊

Hotels.com 真實旅客評語

8/10 非常好

2022 年 3 月 6 日

Buffet breakfast only - no menu, so no chance to order porridge or, say, an omelette. Otherwise a good buffet. Hotel is apparently about to undergo a major refurbishment.

David，1 晚浪漫之旅

Expedia 真實旅客評語

4/10 一般般

2022 年 3 月 2 日

Not relaxing unfortunately

Food from room service was not good. Got woken up by guests having a gathering, not the relaxing stay we expected.

1 晚旅行

Hotels.com 真實旅客評語

10/10 好極了

2022 年 3 月 2 日

Tom，1 晚旅行

Hotels.com 真實旅客評語

8/10 非常好

2022 年 2 月 24 日

Great stay at Five Lakes resort - was a wonderful break great amenities.

Piyush，2 晚家庭旅遊

Expedia 真實旅客評語

4/10 一般般

2022 年 2 月 21 日

Staff were lovely and the food in the restaurant was good. The spa facilities were extremely disappointing and the bathroom was very dated; the tap was leaking and spraying water when turned on.

donna，2 晚好友同遊

Expedia 真實旅客評語

2/10 不太好

2022 年 2 月 16 日

darren，1 晚旅行

Hotels.com 真實旅客評語

10/10 好極了

2022 年 2 月 14 日

Chill out

The site is undergoing major upgrades and is about to close for a couple of months to allow this to happen. So allowing for that, we had a brilliant time. Understandably some things were not available or restricted, due to the works, but what we had we enjoyed. The accommodation was clean and comfortable, the food and drink was wonderful and the staff were out of this world. They all made our stay. Friendly, helpful, accommodating and entertaining. To name a few; Oliver, Ben, Omar, John, Mr Cooper (in the lounge bar,) and the young lady in the spa, all were magnificent and a credit to your company.

Kevin，2 晚好友同遊

Hotels.com 真實旅客評語

8/10 非常好

2022 年 2 月 6 日

We were a little apprehensive as the reviews were not good at all. But we really enjoyed our stay from the spa to the facilities and the staff were lovely. We used the restaurant and the food was of good quality. The only down side was the temperature of the room, it was very hot and we hardly slept, when we did finally get to sleep the fire alarm went off in the hotel. We tried adjusting the temperature but it's fixed at this through the winter months.

Alexander，1 晚旅行

Hotels.com 真實旅客評語

10/10 好極了

2022 年 2 月 6 日

Amanda，1 晚旅行

Hotels.com 真實旅客評語

8/10 非常好

2022 年 1 月 30 日

Terry，1 晚旅行

Hotels.com 真實旅客評語

10/10 好極了

2022 年 1 月 26 日

A week's stay, thoroughly recommendable.

Thoroughly comfortable: spotlessly clean: good, attentive staff: excellent food: pool, spa pool, spa treatments sooo good. Could The Village accommodation have some wall coat hooks in the entrance hall? A detail worthy of note.

7 晚家庭旅遊

Hotels.com 真實旅客評語

五湖渡假村

Five Lakes Resort

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