We stay at Shadow Ridge every year. This trip is the first time we had to pay for parking and they charged if you called for more towels. Front desk said the room would be cleaned on Xth. No one came. The in room safe didn’t work. On the last night of our stay there was a mouse in the room. When we packing our car on the last day the cleaning cart and trash cart was parked right in front of our room. It’s was so disheartening.
Monina
Monina,3 晚好友同遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 17 日
Hermelinda
Hermelinda,2 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 8 月 16 日
Virginia
Virginia,3 晚家庭旅遊
Hotels.com 真實旅客評語
4/10 一般般
2025 年 8 月 16 日
RAEANNA
RAEANNA,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 4 日
Maid service
I would have like my room cleaned on Saturday needed more towels
STEVEN
STEVEN,2 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 8 月 3 日
Amazing!
Loved our stay. Had great time at the pools.
We somehow ended up with a handicap suite which was fine but the showers because it is a handicap suite or capable for wheelchair entry which just makes the water go everywhere. One of us fell in slipped.
Michelle
Michelle,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 1 日
FELICITAS
FELICITAS,1 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 7 月 27 日
Neighbors of room were very noisy . Room areas not very clean .
Alfred
Alfred,4 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 25 日
Joanne
Joanne,2 晚好友同遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 7 月 23 日
Joanne
Joanne,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 18 日
Kevin
Kevin,1 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 7 月 11 日
The rooms are nice and remodeled. However, the
Patricia
Patricia,3 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 11 日
真實旅客
2 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 7 月 8 日
Dominique
Dominique,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 5 日
Isabelle
Isabelle,3 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 7 月 4 日
Stay was great
Front desk staff was amazing
Lobby store front was a lifesaver
Hotel room needed some minor work.
Loose faucet and door lock latch ready to fall off