The room was dirty and dark. Hair in the sink, dusty and needs updating. Much staff but little help.
Regan
Regan,4 晚家庭旅遊
Hotels.com 真實旅客評語
4/10 一般般
2025年2月24日
Rebuilding
There wasn't as much opened at the resort as advertised. I do understand they are rebuilding due to the Hurricane but the hot tubs were not opened, some of the amenities that were available were not available. Example the spa was not there. You can book outdoor sessions but no indoor spa services were opened. The price you are paying for resort fees should be waived during the rebuilding process. Some restaurants and bars advertised were not opened. The paddleboats are available however half of the path you go on is not opened.
真實旅客
1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025年2月24日
Mike
Mike,4 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年2月22日
Steve
Steve,4 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025年2月20日
William
William,14 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025年2月14日
Angela
Angela,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025年2月13日
Rumfish at Tradewinds in Feb 2025
The room was advertised as resort view but a palm tree was up against our balcony so no view from our balcony. We asked if we could move to another room but no one ever followed up on our request. A yes or no can do would have been nice.
The worest coffee we have ever had offered at a "resort" i have had better at a hotel.
There is still alot closed from hurricanes in oct 2024 but there is still plenty of restaurants to choose from.
Rumfish fell short on the food, crab legs came out cold and waitress never checked back with us for 20 minutes so our complaint fell on deaf ears and she acted like it was our fault for eating them cold. It could have been because it was superbowl sunday but they shpukd not have offered the full menu if they couldn't hsndle it.
Beverly
Beverly,5 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年2月12日
Excellent Hurricane Recovery
The room was clean, nice and very comfortable. The staff was wonderful. Its obvious the place is still recovering from TWO hurricanes that hit the area last fall but they are getting things back to normal. Will definitely go back
Timothy
Timothy,3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年2月10日
Memorable
Rooms and Facilities were clean and Modern. Staff was Friendly and eager to please!
Thomas
Thomas,4 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025年2月7日
Christine
Christine,5 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年2月3日
Cynthia
Cynthia,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年2月1日
Paul
Paul,4 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年1月30日
Joseph
Joseph,2 晚好友同遊
Hotels.com 真實旅客評語
10/10 好極了
2025年1月15日
Corey
Corey,5 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025年1月14日
Beware the extra fees!
This property is recovering from Hurricane Helene and so it is in pretty rough condition. That said, the room itself was fine and they have done a good job of getting pools and other guest services cleaned and ready to go. Still, there is a long way to go. The primary concern is that there was an extra "resort fee" tacked on. I am aware of resort fees in general but here they charged one on Hotels.com and then ANOTHER at the hotel. It made the hotel a not-very-good-deal in the end and those deceptive practices just taint the whole experience. Also, the beds were super uncomfortable- like sleeping in a hammock. The walls are also very thin and there was a screaming infant next door for multiple hours (security was responsive and found the mother at the bar!) It just has a rust-belt feel to it all. The food was mediocre at best. Would not go back.
Michael
Michael,1 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025年1月11日
Amazing job cleaning up after the recent hurricanes. Outdoor bar/patio area is being rebuilt currently, but still able to enjoy outdoor seating, pools, hot tub, and other activities. They need the tourism to return to the resorts.
Kelly
Kelly,6 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025年1月7日
Family trip
Daughter and grandchildren stayed while visiting over the holidays and lots of activities for children. Clean grounds and rooms and they enjoyed it very much. They are looking forward to returning. Ages 10 and 16 Highly recommended.
Sally
Sally,2 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025年1月6日
Overrated
There is only one elevator working every time we visit! So frustrating. Why do they charge $25 to park for GUESTS???