As seniors, we requested lower level floor, and we got top level floor walk up 3rd floor.
Toilet seat broken in one bath, requested replacement 4 times before in was replaced.
The window air cond was covered in dust as well as the room fans and door jams.
The fridge had not been wiped out from the last visitor. The condo needed a good cleaning service. We did receive clean towels daily and sheets were changed after the first week.