Overall it was an enjoyable experience. however the view from the room window itself was terrible bins and rundown back of building. The sink and some tiles on floor were both cracked. It had clean bed. and I liked separate sleeping room for daughter. the restaurant was timeless classic. It had beautiful bar area and nice pool. grounds were fantastic.
Christopher
2 晚家庭旅遊
10/10
It was amazing. Just for a day but a very good relaxed day.
Shivani
1 晚家庭旅遊
4/10
Very old hotel, uncomfortable bed and stained curtains and carpets.
thiago
2 晚商務旅行
8/10
There was hairs on toiletries, cleanliness wasnt perfect
But comfy bed and polite, helpful staff
Reece
1 晚商務旅行
2/10
真實旅客
2 晚旅行
10/10
真實旅客
4 晚旅行
8/10
Must take an exec room as older rooms are so very tired.
Andrew
3 晚商務旅行
8/10
真實旅客
1 晚旅行
10/10
真實旅客
1 晚旅行
6/10
The family room was a good size, but very tired and tatty, and not very clean. There were cobwebs everywhere and coffee rings left on one surface, so it clearly hadn’t been properly cleaned. Carpet was also in need of thorough vacuuming. Disappointing at any time, concerning during Covid pandemic.
Andrea
2 晚家庭旅遊
6/10
真實旅客
2 晚旅行
10/10
Very straight forward- lovely family room
Anne-Marie
1 晚家庭旅遊
8/10
Nathan
2 晚旅行
2/10
I didn't even check in and u still taken my money out account
真實旅客
1 晚旅行
8/10
Excellent as always
真實旅客
1 晚商務旅行
8/10
Good and comfortable, under situation with covid 19
David
2 晚商務旅行
2/10
The worst bed ever, tv does not support any sort of external devices
真實旅客
3 晚商務旅行
10/10
Glynis
1 晚旅行
8/10
Comfortable room with good bar and restaurant, very helpful reception staff.
Vincent
2 晚商務旅行
2/10
Had to ask for room change as shower was disgusting and not clean, changed to another room and this had no towels init.
Balcony was dirty too, was very disappointed and to top it off wasn’t given the pin to get out the car park,so embarrassingly had a que of cars building up as nobody would answer the tannoy!
真實旅客
1 晚旅行
6/10
Price for a family room was very reasonable. We chose this hotel because of the leisure facilities, we were only down for 1 night because we were visiting Crufts. We arrived in the afternoon and spent a hour or so in the swimming pool, the kids loved it. I was looking forward to a relax in the spa pool but it wasn't very good so didn't bother. The steam room was good though. Our room was a great size for a family of 4 and the beds were comfortable. However, the room smelled like a pack of dogs had stayed in there and done their business all over the carpet. We were told that no dogs are allowed in the family rooms but I am not convinced. The room decor and bathroom could do with a bit of TLC also. We probably would not stay at this hotel again.