The photos are deceiving. This hotel, albeit in a nice location, is extremely dated-from amenities, rooms, and some of interior funishings-the establishment is in need of a total overhaul. The photos of the ‘pool’ and jacuzzi…pool does not look like the night shot as shown on Expedia…and I feel this was intentionally done-and it’s only less than 3ft! The jacuzzi looks like a good cleaning is needed.
The standard room itself is overpriced (for roughly the same price but with more space and a view of the ocean, you can stay at Sesimbra Oceanfront instead! I’ve stayed there as well and it’s polar opposites of Sana). Upon walking into my room, the first thing you see is a um, disturbing ‘stain’ on the carpet (I have photos) and it doesn’t look like management did any attempt to clean. The property manager should be ashamed and not have left this room to be available! In the middle of the evening, I walk into a bathroom, almost slipping, to a wet leak in the floor. Lastly, one of the bartenders at the pool level was extremely snide and rude when we mentioned that the he beers served us were flat. All he said was ‘it’s ok I tasted and it’s good.’ I guess hospitality etiquette wasn’t his forte. Nonetheless, one can find a better venue than Sana. Not all lost but definitely needs a lot of improvement from the outdated decor and furnishings to some of the staff as well. I did not report any of this aforementioned things to mgmt as there were no other rooms left and I only stayed 1nt.
