我是否可以免費取消斯托爾波特莊園飯店的預訂並收到全額退款？

可以，斯托爾波特莊園飯店在我們網站上有提供可全額退款的客房，您可以根據住宿的取消規定，在入住前幾天取消即可。詳細的條款和條件請務必參閱住宿的取消規定。

斯托爾波特莊園飯店是否有游泳池？

是的，住宿提供室內游泳池和兒童游泳池。旅客可以使用游泳池，開放時間為 07:00 至 21:00。

斯托爾波特莊園飯店是否允許攜帶寵物？

可以，歡迎狗入住，最多共 2 隻。收取每晚每隻寵物 GBP25 的費用。服務性動物免費。提供餐碗和水碗。

斯托爾波特莊園飯店是否提供停車位？

是的，住宿提供免費自助停車服務。

斯托爾波特莊園飯店入住登記和退房的時間為？

入住登記開始時間：15:00；入住登記結束時間：任何時間。提前入住需加收相關費用，且需視供應情況而定。退房時間為 11:00。延後退房需加收相關費用，且需視供應情況而定。提供快速退房和零接觸入住和退房服務。

斯托爾波特莊園飯店和附近有什麼好看好玩的？

斯托爾波特莊園飯店有室內游泳池、三溫暖和健身俱樂部，以及野餐區和花園。

斯托爾波特莊園飯店內部或附近是否有餐廳？

是的，此住宿附設餐廳：Brasserie。

斯托爾波特莊園飯店住宿資訊、相片和旅客評語

Q: 斯托爾波特莊園飯店是否提供停車位？

是的，住宿提供免費自助停車服務。

2/10 不太好

2024 年 6 月 10 日

This price is not worth it. We booked one night, when we arrived at the hotel, there keycard system something wrong, we got the room without keycard for few hours, really inconvenient. We went to swimming pool, though the door without keycard, so we can’t entre, we back to reception again, after that we were waiting for the leisure reception staff a long time, really angry about it.

Hei tung，1 晚旅行

Hotels.com 真實旅客評語

8/10 非常好

2025 年 10 月 16 日

The hotel was really nice and the room we had was really substantial, warm & comfy. Staff were all friendly and helpful, food was very good to.

nj，1 晚旅行

Hotels.com 真實旅客評語

8/10 非常好

2025 年 10 月 16 日

As expected, for the price. Check-in was slow, but this wasn't a problem. Another time, it could have been. Quiet room. Good breakfast

Geoff，1 晚商務旅行

Hotels.com 真實旅客評語

10/10 好極了

2025 年 10 月 10 日

Friendly staff, good food,

Mike，1 晚商務旅行

Hotels.com 真實旅客評語

10/10 好極了

2025 年 10 月 6 日

Lovely hotel.

Nice location. Friendly staff. Main Reception guy was really helpful. Young lad at breakfast was polite and always had time to help. Barman was nice and polite and even gave us glass for the room.

Martin，1 晚旅行

Hotels.com 真實旅客評語

4/10 一般般

2025 年 10 月 6 日

Not great

I only stayed for the night, but hardly got any sleep. The room was not very clean, there was a dead spider on the carpet & the Bathroom smelt musty? The room was extremely cold, & there was a banging window / door from somewhere else in the building throughout the night. On top of this the TV did not work. The whole hotel is really due a refresh - lots of chipped paint & out of date decor.

Tom，1 晚家庭旅遊

Hotels.com 真實旅客評語

2/10 不太好

2025 年 9 月 29 日

ADVOID THIS HOTEL

This hotel has been left to go into disrepair for many many years. Upon our arrival is was obvious that there was only 2 members of staff across the entire hotel. 1st our room was not ready and we actually did not receive our fill complement of bedding until 9am (versus a 3pm check in). We went to the bar area to wait.... tables were filthy and the whole place was in need of cleaning, served by the same person who would later deliver our bedding to the room. We refused to eat there. Other issues include hidden charges for our dog and for me to use the gym but the worst part was the upkeep of the hotel. Comparing the hotel to the pictures I booked against the difference was stark and it is obvious to me that the pictures were staged and the hotel has not looked like these pictures for many many years.

stephen，1 晚家庭旅遊

Hotels.com 真實旅客評語

2/10 不太好

2025 年 9 月 22 日

No stay, No refund?

Did not stay at this Hotel. Booked on the app and even when the app suggested there was rooms available the Hotel phoned me after booking to inform me that No rooms available. Still not received a refund or any communication from Hotels.com OR hotel. Having to claim through bank for ‘No service provided’. All reward money was used on this booking (£57.00) not returned this either. Terrible experience- it should be a contractual agreement that they provide a hotel when paid.

Martin，2 晚商務旅行

Hotels.com 真實旅客評語

8/10 非常好

2025 年 9 月 13 日

Dinner was okay but lots of things on a very limited menu not available.

Jill，1 晚旅行

Hotels.com 真實旅客評語

2/10 不太好

2025 年 9 月 12 日

Sajied，1 晚旅行

Hotels.com 真實旅客評語

6/10 不錯哦

2025 年 9 月 7 日

Ok but let down by a couple of things.

Clean room. Mostly very friendly and helpful staff. Great gym and good pool but halleay to pool and steam-room need improving. Incredibly musty small in hallway to gym from hotel.

4 晚商務旅行

Hotels.com 真實旅客評語

6/10 不錯哦

2025 年 9 月 1 日

J M，2 晚旅行

Hotels.com 真實旅客評語

10/10 好極了

2025 年 8 月 25 日

rhys，1 晚商務旅行

Hotels.com 真實旅客評語

6/10 不錯哦

2025 年 8 月 22 日

Old and dated

Joanne，1 晚旅行

Hotels.com 真實旅客評語

2/10 不太好

2025 年 7 月 31 日

Sandra，1 晚旅行

Hotels.com 真實旅客評語

4/10 一般般

2025 年 7 月 31 日

Just a bed for a night.

Bed was terrible, cheap and nasty. I even found myself checking for bedbugs as the room didn’t feel clean. They only gave us 1 shower towel. Shower itself didn’t feel clean, very dated and water pressure was just average. Lighting in there was terrible, was almost a blue light. No aircon in the room, we was on the ground floor to had to have the window open all night to let some air in (of what little air there was) then all we could hear was people talking on the carpark all night. Staff were very friendly upon arrival, however I don’t think this hotel is worthy of 4*. Needs a full retrofit to make it up to 2025 hotel sort of standards… power sockets at bedsides etc

David，1 晚好友同遊

Hotels.com 真實旅客評語

4/10 一般般

2025 年 7 月 26 日

Do not book if you want to be clean

Room had a shower that was unusable. Barely a trickle. When brought to staff attention we were told this was a "special amenity" and meant only to be a hand shower. We also had no tv remote and just 2 channels when one was located. Room was also sickeningly warm. Asked to swap rooms but denied. Room was dusty with silverfish on ceiling

1 晚旅行

Hotels.com 真實旅客評語

10/10 好極了

2025 年 7 月 15 日

I enjoyed how the restaurant was helpful and how the staff are respectful

Jason，6 晚旅行

Expedia 真實旅客評語

6/10 不錯哦

2025 年 7 月 8 日

Review

This hotel is simply a long way off the standard expectation of Four Star.!

2 晚商務旅行

Hotels.com 真實旅客評語

2/10 不太好

2025 年 7 月 6 日

Not applicable

Ronald，1 晚旅行

Expedia 真實旅客評語

10/10 好極了

2025 年 7 月 3 日

Rachel，1 晚旅行

Expedia 真實旅客評語

10/10 好極了

2025 年 6 月 13 日

Reception staff are always friendly & helpful. We have stayed at the Manor hotel a few times and the rooms have always been clean & comfortable .

Anne，1 晚浪漫之旅

Expedia 真實旅客評語

10/10 好極了

2025 年 6 月 12 日

Paul，1 晚旅行

Hotels.com 真實旅客評語

10/10 好極了

2025 年 6 月 6 日

Stayed at the manor hotel for a night with my partner, we both thought the hotel was great. We used the spa and loved the discount for hotel guests. The service was amazing, the staff very helpful and welcoming. In regard to the facilities we didn’t have a shower that worked HOWEVER this was quickly rectified by the hotel desk. We had two options, 1. We move rooms or 2. We can use the shower in an unused room. They were so lovely in the situation and I had everything I needed, thank you again I would love to come back to the hotel in the future! Well worth it.

Kirsty，1 晚浪漫之旅

Expedia 真實旅客評語

6/10 不錯哦

2025 年 6 月 5 日

Okay needs investing

We had a good time, staff where polite are areas of concern where the place feels alittle worn, rusty bath plug shower head leaking stains of carpet leading to the room and cobwebs on windows, it felt the place needs a little TLC to bring it up to a higher level , staff where fine the waitress at the evening meal had a lovely smile the others just did the job.

Miss Shanele，2 晚旅行

Hotels.com 真實旅客評語

斯托爾波特莊園飯店

Stourport Manor Hotel

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