The staff was very friendly. The room was clean. The negative would have to the breakfast. It would have been nice to have something other than bagels and muffins.
Charles
Charles,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年11月3日
Our stay was excellent and more than we expected. The place was totally redone and the beds and pillows was great. Very clean and front desk attendant was outstanding helpfull
William
William,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年7月19日
Sharon
Sharon,10 晚旅行
Expedia 真實旅客評語
4/10 一般般
2023年10月20日
gerda
gerda,2 晚旅行
Expedia 真實旅客評語
10/10 好極了
2023年9月20日
It was convenient place for us to stay.
Tasha
Tasha,2 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2023年9月20日
Amazing Manager - Great staff
Of course, this was not at all a 5-star hotel. It is being phased out and it was not hidden from us. The manager, Salisa, was amazing from the moment we entered until the last time we saw her. Her congeniality, her people skills and overall professionalism were evident from guest to guest - consistent. She and her team rallied together to ensure we were comfortable.
It was obvious that they were concerned about the cleanliness of the hotel though that might have been a bit distracting. (The hallway could have been wider). We hope they will take that into consideration as they continue their renovation project.
The breakfast area was clean but the meal would have been more appetizing if I could have grabbed a fruit or if there were alternatives for vegetarians. The entrance was clean but could have been more attractive – more appealing and the business offer needs upgrading.
Although we weren’t totally sold on the facility – what comes with aging – the treatment we received merited our wanting to check in again... because of the team. (So sorry, I have no pictures to upload).
OUIDA
OUIDA,2 晚好友同遊
Hotels.com 真實旅客評語
10/10 好極了
2023年9月14日
it was clean the cleaning staff was very through and polite
Caryle
Caryle,5 晚家庭旅遊
Expedia 真實旅客評語
2/10 不太好
2023年9月9日
Sheronica
Sheronica,1 晚旅行
Expedia 真實旅客評語
2/10 不太好
2023年9月5日
WHAT A DUMP
This was by far the worst hotel I ever had to stay here. It was not up-to-date. There’s a horrible odor in every hallway. The bed felt like I was sleeping on the floor. The breakfast that they have for free it’s not even worth it. I would rather go buy breakfast from a nice restaurant. Last but not least, the lights went off at 9 PM the day before we were scheduled to leave. The next morning, I me and my fiancé woke up we had to go take a shower and someone else’s room. DO NOT ATTEND THIS HOTEL. IF YOU SEE A QUALITY IN ANYWHERE IN AMERICA RUN!!!!!!!
Eddie
Eddie,2 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2023年8月27日
Great price close to Opry
Janey
Janey,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2023年8月22日
Very happy with our 4 day stay.
Hotel was just what we were looking for. Close to most everything we were going to see in the Opryland area. Downtown was only 20 min away. In fact we took the hotel shuttle downtown. That saved a lot of grief. The people who work here are great. We have to shout out to Stacey and Richard. They took good care of us. Everyone else that we had limited contact with also were great. Thanks for a nice stay. Breakfast was also very good.
Sue
Sue,4 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2023年8月21日
No pool-- construction workers very loud- very disappointed
Laurie
Laurie,3 晚好友同遊
Expedia 真實旅客評語
4/10 一般般
2023年8月20日
Very old run down hotel- needs updating badly!
KAREN
KAREN,3 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2023年8月15日
Bill
Bill,4 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2023年8月4日
Very clean. Nice front Desk staff.
Joanna
Joanna,1 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2023年7月28日
The manager is exceptional! Very personable and kind!
Connie
Connie,2 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2023年7月24日
Everyone was very nice and helpful
Jim
Jim,3 晚家庭旅遊
Travelocity 真實旅客評語
10/10 好極了
2023年7月18日
Great location
Quality Inn Opryland is a great value for the area. The staff was very friendly. Great food right next door. Easy drive to the Ryman Theater as well as the Grand ole Opry.
Dwayne
Dwayne,2 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2023年7月10日
For 187.00 per night I would expect a clean hotel room. The carpet was wet and there was no water in the tank of the toilet. I couldn’t get the tank to fill. Luckily I was only 1 night there. I would not recommend this property under any circumstance.
Barbara
Barbara,1 晚商務旅行
Travelocity 真實旅客評語
6/10 不錯哦
2023年7月9日
Janet
Janet,1 晚旅行
Expedia 真實旅客評語
6/10 不錯哦
2023年7月8日
We specifically looked at hotels with a pool . It is advertised as having a pool but there IS NOT A POOL ! We were really disappointed as it was 90 degrees !Websites need updated so others aren’t disappointed as we were
Raymond
Raymond,7 晚家庭旅遊
Expedia 真實旅客評語
4/10 一般般
2023年7月7日
Furniture and carpets are horrifically dirty and falling apart. The furniture in the lobby and the chairs in the rooms look like they were pulled from the garbage. The front desk staff were very nice and helpful. They asked if I wanted room cleaning every other day and I accepted but they never once cleaned the room for a 6 day stay. I had to get clean towels and toilet paper from the front desk and throw the garbage from the trash bins away myself.
Kara
Kara,5 晚旅行
Expedia 真實旅客評語
8/10 非常好
2023年7月4日
Kathryn
Kathryn,5 晚旅行
Expedia 真實旅客評語
8/10 非常好
2023年6月27日
Nice hotel, extremely helpful staff, disappointing that there was no pool