我是否可以免費取消Sensira Resort & Spa Riviera Maya – All Inclusive的預訂並收到全額退款？

可以，Sensira Resort & Spa Riviera Maya – All Inclusive在我們網站上有提供可全額退款的客房，您可以根據住宿的取消規定，在入住前幾天取消即可。詳細的條款和條件請務必參閱住宿的取消規定。

Sensira Resort & Spa Riviera Maya – All Inclusive是否有游泳池？

是的，住宿提供4 座室外游泳池和兒童游泳池。

Sensira Resort & Spa Riviera Maya – All Inclusive是否允許攜帶寵物？

很抱歉，恕不允許攜帶寵物和服務性動物。

Sensira Resort & Spa Riviera Maya – All Inclusive是否提供停車位？

是的，住宿提供免費自助停車服務。

Sensira Resort & Spa Riviera Maya – All Inclusive入住登記和退房的時間為？

入住登記開始時間：15:00；入住登記結束時間：任何時間。退房時間為 12:00。

Sensira Resort & Spa Riviera Maya – All Inclusive和附近有什麼好看好玩的？

住宿有提供攀岩和溜索等趣味活動，您也可以到附設的網球場精進球技。住宿還有提供其他娛樂活動，例如瑜珈。做個 Spa 犒賞自己、在浴缸泡澡放鬆身心，或到 4 座室外游泳池中的任一個游上幾圈、重振精神。Sensira Resort & Spa Riviera Maya – All Inclusive也具備夜店、私人海灘和滑水道，以及24 小時健身中心、Spa 服務和遊戲間。

Sensira Resort & Spa Riviera Maya – All Inclusive內部或附近是否有餐廳？

是的，La Pergola提供國際料理。

Sensira Resort & Spa Riviera Maya – All Inclusive有戶外私人空間嗎？

是，每間客房都有陽台。

Sensira Resort & Spa Riviera Maya – All Inclusive附近的環境怎麼樣？

Sensira Resort & Spa Riviera Maya – All Inclusive的位置很好，只要走 1 分鐘就可以到Petempich 海灣。

Sensira Resort & Spa Riviera Maya – All Inclusive住宿資訊、相片和旅客評語

Q: Sensira Resort & Spa Riviera Maya – All Inclusive是否允許攜帶寵物？

很抱歉，恕不允許攜帶寵物和服務性動物。

Q: Sensira Resort & Spa Riviera Maya – All Inclusive是否提供停車位？

是的，住宿提供免費自助停車服務。

Q: Sensira Resort & Spa Riviera Maya – All Inclusive有戶外私人空間嗎？

是，每間客房都有陽台。

8/10 非常好

2025 年 4 月 9 日

感觉很

Mei，3 晚旅行

Expedia 真實旅客評語

10/10 好極了

2025 年 2 月 10 日

Xi，2 晚旅行

Expedia 真實旅客評語

8/10 非常好

2025 年 9 月 22 日

La atención del personal, las instalaciones, la comida, las habitaciones, el hotel en general esta excelente, los detalles que no me gustaron, la atención en el check in fue mala, en el lobby bar un barman nos atendió algo grosero, y el agua de la piscina es muy muy fría, y en la entrada al hotel la calle está muy muy mala, llena de baches y muy angosta. Del resto esta todo muy bien, la gran mayoría del personal es muy amable, los chicos de animación nos trataron excelente. Lo recomiendo mucho solo si no te gusta el agua fría en la la piscina pues no es tu hotel.

Ramon，3 晚家庭旅遊

Hotels.com 真實旅客評語

10/10 好極了

2025 年 9 月 12 日

Sensira Familia

This resort is so beautiful 10/10. The lobby is breathtaking, the ambience is giving vacation vibes. and smells so good aromatherapy. I got the amber room with the Jacuzzi it was so beautiful and right next door was the amber lounge. Daily housekeeping was 24/7 The buffet for breakfast, lunch, and dinner is excellent so many options. The rodeo steakhouse is very appetizing as well reservations needed. There are Mexican restaurant reservations needed, Italy restaurant reservations needed, and coffee/ tea shop. the staff is very welcoming everyone treats you like a family here, big shoutout to Sensira team Marcos, Rafael, Humberto, Bellmar, Ruperto, Tony, Eva, Karina, Julio, Cristian, Alexzender, Suri, Angye ,Elisa, Angel, Angel Chocolate , Ana. Thank for a nice stay and I'l definitely be back again. Also the resort is family friendly and 4 outdoor pools / cold plunge. Only this for me was the ziplining was closed for maintenance and there is a spa for full services massages and gym. So many fun things to do here.

Jenart，5 晚商務旅行

Hotels.com 真實旅客評語

10/10 好極了

2025 年 9 月 8 日

Missael，1 晚旅行

Hotels.com 真實旅客評語

10/10 好極了

2025 年 9 月 8 日

Increíble estancia

Es la segunda vez que visitamos este hotel. Todo en esta estancia es increíble, la comida, la hospitalidad, las instalaciones, las actividades.

María Fernanda，3 晚家庭旅遊

Hotels.com 真實旅客評語

6/10 不錯哦

2025 年 8 月 23 日

No está mal pero hay cosas que podrían mejorar

El hotel no está mal pero hubo varias cosas que hacen no considerarlo con 5 estrellas. Solo hay un restaurante buffet y sobre todo en el desayuno se acaba muy rápido y tardan en rellenar, el personal comparada con muchos otros hoteles a los que he ido no es muy amable que digamos, la familia con la que viajamos tuvo muchos problemas con su cuarto, se le desprogramaba a cada rato su tarjeta de cuarto, no le reponían toallas ni servicios de minibar. La barra de la alberca cierra a las 5:30 y después de esa hora solo puedes encontrar bebidas en una sola barra que está en el lobby.

Rocio，4 晚家庭旅遊

Hotels.com 真實旅客評語

10/10 好極了

2025 年 8 月 20 日

Luis G，5 晚旅行

Hotels.com 真實旅客評語

10/10 好極了

2025 年 8 月 11 日

Rafael，2 晚旅行

Hotels.com 真實旅客評語

8/10 非常好

2025 年 8 月 9 日

I enjoyed my stay at the resort. Everything that I desired was right at my finger tips. The butlers assigned were very attentive to every request that I had, and ensured that I didn’t need anything else. My room (The Ruby Suite) was absolutely perfect! The view of the Caribbean Sea was THE ABSOLUTE BEST…especially from the whirlpool tub!!! The pool area was really amazing with great views of the beach. The staff at the hotel was pretty decent overall. And the food was pretty decent as well.

DeOndray，3 晚旅行

Hotels.com 真實旅客評語

8/10 非常好

2025 年 8 月 7 日

Irvin，2 晚旅行

Hotels.com 真實旅客評語

10/10 好極了

2025 年 8 月 3 日

1 晚家庭旅遊

Hotels.com 真實旅客評語

2/10 不太好

2025 年 8 月 3 日

Not as expected.

Disappointing Stay at Sensira Resort Cancun – Not Worth the Hype Our stay at Sensira Resort Cancun started with high hopes but ended with many disappointments. While the property has potential and the location is beautiful, the overall experience did not live up to expectations – especially for an all-inclusive resort. Service Issues: From the beginning, it was clear that service here is heavily tip-driven. If you don’t tip waiters upfront or regularly, you may be ignored or treated with indifference. This shouldn’t be the case in an all-inclusive resort where good service should be standard. Staff often came across as unfriendly and uninterested, which created an unwelcoming atmosphere. Dining Experience: The food was mediocre at best. The buffet lacked freshness, and food items often seemed like they had been sitting out for hours. We tried the three à la carte restaurants: • Steakhouse: We ordered a medium steak and received a well-done one instead. When we pointed it out, they claimed to make a new one but served us the exact same piece, just cut differently. The meat was tough and poorly seasoned. • Italian Restaurant: We ordered three Margherita pizzas – all of them came without tomato sauce and were overloaded with cheese. When we asked about it, the waiter said the oven was broken and they had to use a salamander grill instead. Apparently, they were also out of tomato sauce? We also ordered spaghetti with chicken and asparagus. The chicken turned out to be deep-fried

Kamaldjit S.，13 晚家庭旅遊

Hotels.com 真實旅客評語

6/10 不錯哦

2025 年 8 月 1 日

Liliana，1 晚旅行

Hotels.com 真實旅客評語

10/10 好極了

2025 年 7 月 25 日

Michelle，1 晚家庭旅遊

Hotels.com 真實旅客評語

8/10 非常好

2025 年 7 月 18 日

Todo estuvo marivilloso y la atencion por parte de la chica yani de concierge sin Presedente muy especial y atenta en todos Los sentidos. Solo el area de playa horrible el Olor por las algas. Pero la comida estivo bien y la Piscina muy hermosa.

olivia，5 晚家庭旅遊

Expedia 真實旅客評語

8/10 非常好

2025 年 7 月 18 日

Great service, food, and amenities.

Luis Carlos，6 晚家庭旅遊

Expedia 真實旅客評語

6/10 不錯哦

2025 年 7 月 18 日

We recently stayed at Sensira Resort & Spa, and while there were some aspects we appreciated, overall the experience didn’t quite meet our expectations. What we liked: The smaller size of the resort gave it a charming and more intimate feel, which we enjoyed. The resort grounds were well maintained, and the staff were consistently friendly and professional. What didn’t work for us: The food options were quite limited. I was especially disappointed by the lack of a taco station — something I’ve come to expect (and look forward to!) at every Mexican resort I’ve visited. Bar service also felt restricted. The main lobby bar closes at 10:30pm, which is surprisingly early. Most resorts we’ve been to keep the main bar open much later. While the Knights Pub was a nice venue, it also closed by 11pm. The beach was unfortunately unusable due to the overwhelming smell of seaweed from the moment we arrived. I understand this can be seasonal and outside the resort’s control, but it did impact our overall experience. While the resort has some charm, the combination of limited food and drink options, and an unusable beach, means I’m unlikely to stay here again or recommend it to others.

Niroshan，7 晚家庭旅遊

Expedia 真實旅客評語

4/10 一般般

2025 年 7 月 18 日

Jason D，5 晚旅行

Expedia 真實旅客評語

10/10 好極了

2025 年 7 月 18 日

Leasia，5 晚旅行

Expedia 真實旅客評語

6/10 不錯哦

2025 年 7 月 17 日

Su playa no es tan bonita.

alex，1 晚旅行

Expedia 真實旅客評語

4/10 一般般

2025 年 7 月 17 日

Nancy Patricia Reyes，7 晚旅行

Expedia 真實旅客評語

8/10 非常好

2025 年 7 月 17 日

Lynyrd Estrada，4 晚旅行

Expedia 真實旅客評語

8/10 非常好

2025 年 7 月 17 日

The service

Mario，4 晚旅行

Expedia 真實旅客評語

10/10 好極了

2025 年 7 月 16 日

family-friendly atmosphere, spacious rooms, and attentive staff

Luan，6 晚旅行

Expedia 真實旅客評語

Sensira Resort & Spa Riviera Maya – All Inclusive

Sensira Resort & Spa Riviera Maya – All Inclusive

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Room Standard with Sea View

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Double Room Standard with Sea View

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Family Room -5 guests- Superior with Side Sea View

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Room Superior with Sea View

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Room Premium with Sea View

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Agatha King

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Amber Room

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Agatha Queen

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Sapphire Room

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Sapphire, 2 Bedrooms

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Ruby Suite

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顯示Amber 2 Queen beds的所有相片

Amber 2 Queen beds

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