Beautiful building. Excellent staff. Clean, spacious room. Good beds and pillows. Good bathroom. Only a few issues- very limited food choices at hotel restaurant. Shower a bit weak. Toilet set wouldn’t stay up for male urination. That was frustrating!
Great location.
David
David,2 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 8 月 26 日
The hotel was clean the staff was great. A few little hiccups. About ten minutes after we got into our hotel room another couple walked in which was very uncomfortable and we then the next day we walked out of our room and someone was smoking weed in the hotel, that whole side of the hallway reeked. The hotel handled it great though and compensated some back to us to make up for it. Overall, the hotel was comfortable and clean
Julie
Julie,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 24 日
Craig
Craig,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 23 日
Angela
Angela,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 22 日
Connery trip
Upon arrival, we were greeted. Our luggage was taken to our room. The room was spacious and clean. Location was perfect to walk around to see the city.
Patty
Patty,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 22 日
Mark
Mark,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 16 日
Nice
Beautiful place and lovely people.
April
April,4 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 8 月 12 日
Andrew
Andrew,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 11 日
Presley
Presley,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 11 日
Daniel
Daniel,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 5 日
It is a wonderful experience by itself..With its attachment to the breathtaking arcade,we consider it a destination requirement when in Cleveland. Excellent. Get a room facing the arcade
Amy
Amy,1 晚家庭旅遊
Hotels.com 真實旅客評語
2/10 不太好
2025 年 8 月 5 日
NO ROOMS AVAILABLE!!
We love The Arcade, every time we go to Cleveland, we stay there. However, this time, there were no rooms available AT ALL, which I guess is good for you.
Next time, 9/4/2025, we will be coming again. Hopefully, we can stay with you.
Brenda
Brenda,1 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 4 日
Zane
Zane,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 2 日
Adolfo
Adolfo,2 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 26 日
Unique and Awesome stay
Easy check-in, hotel was very unique utilizing the old arcade building from 1890. Rooms were larger than most in this price range. We self parked right next door for $35/night. Several restaurants are in the hotel, but you are in one of the best restaurant areas in the city. We walked to most places including an easy walk to Progressive Field. We highly recommend this hotel
Dominic
Dominic,3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 25 日
James
James,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 22 日
Xuan
Xuan,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 22 日
Great place to stay, but could use better pillows.
Matthew
Matthew,1 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2025 年 7 月 21 日
Reid
Reid,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 16 日
Eric
Eric,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 15 日
What a gem!
The hotel's location is central to so many venues. The room is spacious. The Arcade is stunning. The employees are kind and attentive. This is our 4th of 5th time staying here!
Amy
Amy,1 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2025 年 7 月 15 日
Chad
Chad,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 12 日
Great staff support, but poor WiFi
The building is gorgeous and the location is great. I got sick and threw up in the bathroom, but housekeeping came fast and took care of it really well — I really appreciated that. But the WiFi was TERRIBLE. It was only around 10 Mbps and pretty much useless. I couldn’t do anything online.