See all properties

Crowne Plaza Cleveland Airport by IHG

3.5 star property
Suburban hotel in Middleburg Heights with indoor pool and restaurant

Choose dates to view prices

Photo gallery for Crowne Plaza Cleveland Airport by IHG

Indoor pool
Terrace/patio
Bar (on property)
Exterior
Breakfast, lunch, dinner served; Italian cuisine
In the heart of Cleveland's business district, Crowne Plaza Cleveland Airport offers a warm welcome with an Italian restaurant, Tavolo 72. Unwind in the sauna or enjoy some laps in the indoor pool. With dry cleaning/laundry services and free self parking plus extended parking available, your stay is sure to be hassle-free.

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Connecting rooms available
  • Gym
  • Laundry facilities
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • Restaurant
  • Indoor pool
  • Breakfast available
  • Free airport shuttle
  • Free area shuttle
  • 24-hour fitness center
  • Sauna
  • Room service
  • 24-hour business center
  • Conference center
  • Business center

For families (6)

  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Living room
  • Premium TV channels
  • Terrace
$103 nightly
The total price is $121
Sep 1 - Sep 2
Total with taxes and fees

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Suite, 1 King Bed with Sofa bed

1 bedroom, premium bedding, in-room safe, desk

Suite, 1 King Bed with Sofa bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Separate bedroom
Premium bedding
Blackout drapes/curtains
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Accessible Bathtub (Accessible Tub)

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 1 King Bed, Accessible Bathtub (Accessible Tub)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Separate bedroom
Premium bedding
Blackout drapes/curtains
  • 312 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

1 bedroom, premium bedding, in-room safe, desk

Junior Suite, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Separate bedroom
Premium bedding
Blackout drapes/curtains
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 1 King Bed

8.0 out of 10
Very good
(37 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Separate bedroom
Premium bedding
Blackout drapes/curtains
  • 312 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 2 Queen Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Separate bedroom
Premium bedding
Blackout drapes/curtains
  • 312 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

1 bedroom, premium bedding, in-room safe, desk

Standard Room

8.8 out of 10
Excellent
(6 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Separate bedroom
Premium bedding
Blackout drapes/curtains
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed, Balcony

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 1 King Bed, Balcony

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Separate bedroom
Premium bedding
  • 312 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible Bathtub (Communications)

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 1 Queen Bed, Accessible Bathtub (Communications)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Separate bedroom
Premium bedding
Blackout drapes/curtains
  • 312 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Roll-in Shower (Communications)

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 1 Queen Bed, Roll-in Shower (Communications)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Separate bedroom
Premium bedding
Blackout drapes/curtains
  • 312 sq ft
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Premium bedding, pillowtop beds, desk, blackout drapes

Quality Inn Cleveland Airport

  • Free breakfast
  • Free parking
  • Free WiFi
  • Air conditioning
6.8 out of 10, 1,305 reviews
$66 nightly
The price is $78
Sep 22 - Sep 23
Total with taxes and fees
Quality Inn Cleveland Airport
Mod logo
Earn OneKeyCash on thousands of hotels when you sign in and book. More rewards for more adventures!
Sign inSign up, it's free

About the neighborhood

Map
7230 Engle Rd, Middleburg Heights, OH, 44130

What's nearby

  • Southwest General Health Center - 11 min walk - 1.0 km
  • Baldwin Wallace College - 3 min drive - 2.2 km
  • I-X Center - 7 min drive - 5.0 km
  • NASA Glenn Research Center - 10 min drive - 11.3 km
  • Cleveland Metroparks Zoo - 14 min drive - 19.4 km

Getting around

  • Cleveland Hopkins International Airport (CLE) - 12 min drive
  • Cleveland, OH (BKL-Burke Lakefront) - 23 min drive
  • Cleveland, OH (CGF-Cuyahoga County) - 37 min drive
  • Akron, OH (AKC-Akron Fulton Intl.) - 48 min drive
  • Cleveland Station - 24 min drive
  • Elyria Station - 25 min drive
  • Free airport shuttle
  • Free area shuttle

Restaurants

  • ‪Raising Cane's Chicken Fingers - ‬6 min walk
  • ‪Starbucks - ‬4 min walk
  • ‪McDonald's - ‬5 min walk
  • ‪7 Brew Coffee - ‬4 min walk
  • ‪Fat Head's Brewery - ‬16 min walk

About this property

Crowne Plaza Cleveland Airport by IHG

Located near a train station, Crowne Plaza Cleveland Airport by IHG is a great choice for a stay in Middleburg Heights. The indoor pool is a great spot to take a dip, and guests can grab a bite to eat at Tavolo 72, which serves Italian cuisine and is open for breakfast, lunch, and dinner. Other features include a free airport shuttle, a 24-hour fitness center, and a fitness center. Fellow travelers say great things about the helpful staff.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 238 rooms
    • Arranged over 5 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: midnight
    • Express check-in/out available
    • Minimum check-in age: 21
    • Check-out time is noon
    • Contactless check-out available
DONE

Special check-in instructions

    • This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
    • Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Onsite extended parking (fees apply)
DONE

Transfers

    • Free airport shuttle (available 24 hours)*
DONE

Offsite

    • Free area shuttle within 5 mi
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6 AM–10 AM
  • Restaurant
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Free local shuttle
  • Children's menu

What to do

  • Free use of nearby fitness center

Working away

  • 24-hour business center
  • Meeting rooms
  • Computer station
  • Conference center (11 square feet of space)

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • 24-hour fitness center
  • An indoor pool
  • Sauna
  • Banquet hall
  • Traditional architecture

Accessibility

  • Braille/raised signage
  • Elevator
  • Assistive listening devices available
  • Wheelchair-accessible path to elevator
  • Accessible airport shuttle

Room amenities

Be entertained

  • 32-inch LCD TV
  • Premium digital channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired internet
  • Free local calls

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Guidebooks/recommendations

Special features

Dining

Tavolo 72 - This restaurant specializes in Italian cuisine and serves breakfast, lunch, and dinner. A children's menu is available.

Fees & policies

Refundable deposits

  • Deposit: USD 25.00 per night

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately USD 12.95 for adults and USD 7.95 for children

Children & extra beds

  • Rollaway beds are available for USD 15.0 per night

Parking

  • Extended parking is available for an extra charge

Pool, spa, & gym (if applicable)

  • Pool access available from 9:00 AM to 9:00 PM

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a smoke detector on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Cleveland Airport Crowne Plaza
Crowne Plaza Cleveland Airport
Crowne Plaza Hotel Cleveland Airport
Crowne Plaza Hotel Cleveland Airport Middleburg Heights, Ohio
Crowne Plaza Middleburg Heights
Crowne Plaza Cleveland Airport Hotel Middleburg Heights
Crowne Plaza Cleveland Airport Hotel
Crowne Plaza Cleveland Airport Middleburg Heights
Crowne Plaza Cleveland Airport Middleburg Heights, Ohio

Frequently asked questions

Does Crowne Plaza Cleveland Airport by IHG offer free cancellation for a full refund?

Yes, Crowne Plaza Cleveland Airport by IHG does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Crowne Plaza Cleveland Airport by IHG?

Yes, there's an indoor pool. Guests have pool access from 9:00 AM to 9:00 PM.

Are pets allowed at Crowne Plaza Cleveland Airport by IHG?

Sorry, pets aren't allowed.

Is parking offered on site at Crowne Plaza Cleveland Airport by IHG?

Yes, there's free self parking.

Is airport shuttle service offered by Crowne Plaza Cleveland Airport by IHG?

Yes, a free airport shuttle is available.

What are the check-in and check-out times at Crowne Plaza Cleveland Airport by IHG?

Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is noon. Express check-in and check-out and contactless check-out are available.

Is there an onsite casino at Crowne Plaza Cleveland Airport by IHG?

No, this hotel doesn't have a casino, but JACK Cleveland Casino (18-min drive) is nearby.

What is there to do at Crowne Plaza Cleveland Airport by IHG and nearby?

Crowne Plaza Cleveland Airport by IHG has an indoor pool and a 24-hour fitness center, as well as a sauna.

Are there restaurants at or near Crowne Plaza Cleveland Airport by IHG?

Yes, Tavolo 72 offers Italian cuisine.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Crowne Plaza Cleveland Airport by IHG Reviews

Reviews

7.4

Good

7.6/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

6.8/10

Eco-friendliness

Popular mentions

Room
Service staff
Restaurant
Airport
Bed
Bathroom
Food
Shower
Location
Shuttle

Reviews

2/10 Poor

Terrible experience, place overbooked and left me with no room after I booked 2 days in advanced.
Jeffery, 1-night trip

6/10 Good

The onsite restaurant was fine but
Richard, 1-night trip

8/10 Very good

It was a nice stay. The location was great. Plenty of restaurants and gas stations around the area.
Tonette, 2-night trip

2/10 Poor

Leaking ceiling I stay in room 136 mold on the vent n the bathroom wallpaper peeling. This hotel we’d a major facelift.
carl, 2-night trip

2/10 Poor

Expected More

Tried to check in at 3:00, rooms were not ready until 7:00. Extremely overpriced
Kevin, 1-night trip

4/10 Fair

Not one elevator working and we had to stay on the 5th floor
Daniel, 1-night trip

2/10 Poor

all bathrooms, elevators and the pool were out of order. the customer service was great but many people were in line to check in for hours just to be told their room wouldn’t be ready for 3-4 hours.
Cailei, 1-night trip

2/10 Poor

Didn’t even get to stay in the room that I paid for as it were still being cleaned for hours while I were supposed to check in at
Dalavion, 1-night trip

8/10 Very good

Convenient to airport, friendly staff, comfortable room, easy transportation to and from airport.
William, 1-night trip

6/10 Good

Recent stay

Property is getting dated. Hallways filled with piles of used bed linens all evening. Mattresses in particular were past useful life. Room was clean. Front desk helpful.
Frank, 1-night trip

4/10 Fair

Pool was not open. We chose this hotel because of that amenity for our children.
1-night trip

4/10 Fair

Hotel served it purpose but not great

Location was good. Bed was comfortable. Check in was a horrible expereince that took 2 hours. It was the fault of the hotel being under staffed not the person at the desk. Room supplies such as toilet paper, shampoo was terrible. They were all nearly empty. Wall paper was coming off in the bathroom.
Jacqueline, 1-night trip

2/10 Poor

Took a hour and a half to get checked worker at front desk was doing the best she could they gave our room to other guests and we had them come in our room at 4 in the morning big wet spot in the floor of our room no idea what it was place was nice but it was not a good experience
Katie, 1-night trip

10/10 Exceptional

Nice hotel
Timothy, 3-night trip

2/10 Poor

Do not stay here

Absolutely horrible experience. Could not check in on time because they had no housekeeping. Was to get a call when room was ready. Left concert at midnight still no call. Showed up at this hotel to a lobby full of people being turned away for no rooms even when charged
Jessica, 1-night trip

2/10 Poor

Never again

Do not go dirty and staff is horrible
Mark, 1-night trip

2/10 Poor

AWFUL!!!!!

This place was awful!!!! Arrived at 2:45 15 minutes before checking in only to discover the entire lobby was filled with people waiting to check in. Was not able to get in room before concert and got ready in a public bathroom. Air was broke so was elevator and pool. Do not stay here!!!!
Devon, 1-night trip

4/10 Fair

Couldn’t Shower

First the elevator was broken. Next the shower was dirty, soap was empty, zero water pressure and only giving out cold water. Hot water in sink worked just fine. Apparently the water pressure was an issue for multiple guests, couldn’t take a shower. The bed was comfortable and no noise complaints. Overall would not stay again.
Alexandra, 1-night trip

2/10 Poor

Disaster

We arrived at 2:30 pm , we were told to write our name on a post it and they would call us. 12 hours later we have yet to receive a phone call. We came for a concert and went to the concert without a room. This has been a horrible experience.
Amy, 1-night trip

2/10 Poor

Highly dissatisfied

Never had a chance to experience. When we arrived, they had my reservation but did not have any available rooms. Left us searching for 3 rooms in the middle of the night. Had to drive for 2 hours to find something. Multiple families affected. Never will choose this service or this hotel chain ever again
Ronald, 1-night trip

2/10 Poor

Chaos

Complete chaos around check in. Room wasn’t ready when promised. Air conditioning didn’t work outside of the rooms. Most bathrooms were out of service. Elevators were out of service. People were turning the lobby area into places to get ready for events in the area. Complete disappointment will never stay there again.
Tonya, 1-night trip

6/10 Good

The pool was closed which was the only reason we booked the hotel
ashley, 1-night trip

4/10 Fair

Not worth the money

Would not stay here again. Although the hotel was clean, the staff sucks. Check in process was horrible, one person working and he was taking multiple calls while there was a long line of guest already waiting to check in.
1-night trip

8/10 Very good

Nice stay
Avinash, 1-night trip

2/10 Poor

Awful

There was black mold all over the bathroom. We also chose to stay there because of the swimming pool and it was out of order. I will never stay there again. Check in said 3. I didn’t even get checked until after 430
Teresa, 1-night trip