The front desk staffs were very helpful and nice. Free shuttle service was a plus. Theo, the driver was very pleasant. We sure will be back.
MYLINH
MYLINH,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年12月17日
Tydon
Tydon,7 晚商務旅行
Hotels.com 真實旅客評語
4/10 一般般
2024年12月16日
Poor housekeeping
The hotel is older but okay. The issues I had and thus left a day early were two. First the bugs running around in the sink. These were very small at maybe a 64th of an inch. after notifying them nothing was done to done to resolve the issue. Next was the grout in the shower. It had the start of black mold. I notified the maid and she did a small bit to clean it. Then the front desk and still not taken care of.
I asked what the resort fee covered and it was to cover the parking. But the sign over the entrance to the parking garage say free parking. It covered the pool but it is closed for the season. Resort fees suck.
Harold
Harold,7 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年12月16日
Lori
Lori,2 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2024年12月14日
Laura
Laura,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年12月14日
Morgan
Morgan,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年12月13日
Elvira
Elvira,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月13日
Leslie
Leslie,1 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2024年12月13日
Ebony
Ebony,5 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月13日
Clean rooms
真實旅客
1 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2024年12月11日
Xiangzhu
Xiangzhu,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月11日
Ming
Ming,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月9日
James
James,1 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2024年12月9日
Nasty
It was dirty, smelly and the people working there were rude. The rooms had a layer of dust everywhere. Just gross
真實旅客
2 晚商務旅行
Hotels.com 真實旅客評語
2/10 不太好
2024年12月9日
Inconvenient
The pool was closed for the season but it's not mentioned anywhere in the amenities. I booked this hotel assuming the pool would be open. Elevator near to the room was out of service for all 3 days of my stay, stairs were so dirty and always smelled of smoke cigarettes and weed. Another elevator was way far from the room. Passage carpets were smelling like peed on it. It wasn't a pleasant experience at all, was felt like living in cheap motels like mo***6, bud***Inn, etc. staff was good but place wasn't. I would recommend not to go by pictures on Internet or hotel websites.
@hotels.com- unable to upload the pictures, website issue
真實旅客
3 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2024年12月6日
The carpet stained and dirty the bathroom has mold on the ceiling and there were black short curly hairs in the bathtub and on the bathroom floor, and I don't have black hair!
Scott
Scott,2 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月6日
Matt
Matt,2 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年12月5日
Michael
Michael,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年12月4日
brian
brian,1 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2024年12月3日
Won’t stay there again
Smell of my master bedroom with patio smelled disgusting bed was old bed lining smelled old and I tried paying for Wi-Fi and they do not have any available