Attentive and friendly staff. Our flight was at 6 and they extended our checkout till 4. Also provided breakfast boxes for sunrise tours. Location good too near Angkor wat abf pub street just a tuk tuk ride away :)
The hotel is great consider the average service standard in Siem Reap. The restaurant was not as good but everything else was fine. Recommend register as SPG member (which you would have free wifi in guest room) and pick a room facing the elephant garden (for cooler room, and closer to the swimming pool) or facing the palm garden for better views. 3rd floor is better. The swimming pool was great but the gym and the sauna rooms was relatively small
Stayed four nights here. Hotel provided complimentary pick-up from Siem Reap Airport. Received a warm welcome from the driver with a cool bottle of water and wet towel. Upon arrival at the hotel, the staff assisted me with all the check-in matters while I was relaxing on the sofa. I was upgraded to the deluxe room and the room was spacious and very clean with a comfortable king size bed. Separated bath tub and shower in the bathroom were well designed. The swimming pool and fitness centre was very beautiful and well managed. A good place to relax after a whole day of touring. The only downside is that this is a environment-friendly hotel so you will have to ask for toothbrush... The hotel is close to main sightseeing sights but you will need to pay USD3 to the town centre for some food and drinks and another USD3 to come back. Upon check-out I was asked if I would like to donate a dollar to help the local children and I think it is a very nice thing to do. Definitely will recommend this hotel to my fellas and would like to come back here next time I visit Cambodia.
Zhe
Hotels.com 真實旅客評語
8/10 非常好
2014年2月14日
餐廳員工對清漂衞生意識不強,餐匙跌在地上,竟拾起後放回餐桌給客人使用!
真實旅客
Hotels.com 真實旅客評語
6/10 不錯哦
2012年5月28日
游泳池維修中
整體舒適但是游泳池正在維修真的是讓我們很驚訝,因為悠閒的待一天沒有泳池便不算完美
S-Y,C
Hotels.com 真實旅客評語
10/10 好極了
2020年11月10日
リゾート気分に浸れるホテル
MASAYUKI
MASAYUKI,1 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2020年4月9日
This was my favorite hotel by far during my 2+ week trip to Asia. The level of service at this hotel is above and beyond what you would expect at any 5-star hotel. The pool and grounds are beautiful, breakfast is delicious and the attention to detail and service at this hotel is amazing. I am happy we stayed at this hotel and cannot recommend it enough.
真實旅客
3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2020年2月27日
Excellent stay
Had an overnight stay and business meeting at the hotel.
Facilities and service were excellent. Will certainly return.
Charles
Charles,1 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2020年2月26日
Pretty much perfect
The level of welcome and service is fantastic, its was just as it should be friendly and attentive without being annoying. Always greeted with a warm smile and a Good Morning. The tour desk sorted all excursions, pick up drop offs as well as any shows. The building is very nice, clean and spacious and being slightly away from the centre of Siem Reap provided a peaceful oasis after a full day climbing temples. Its very hard to find a fault with the hotel and its employees. Thoroughly enjoyed it and they even seamless cater for my elderly parents one of which had mobility issues.
Steven
Steven,6 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2020年2月18日
excellent service and attention to detail. I liked the pool and the deign of the building.
Great staff and the breakfast buffet is scrumptious... we had an enjoyable stay. The concierge was Very helpful and efficient - booked us a 2 day tour by private taxi of the Angkor Wat temple complex and later a private taxi to Phnom Penh ...