Let’s start with the positive shall we… we booked 2 rooms for 6 people, including 2 toddlers 3 & 5. We took a red eye from LAX to EWR so the babies will sleep through the flight. When we arrived at the hotel it was about 9am and they let us check right in! The room size are large, extremely comfortable. We were all so tired so it started off very promising. Well we walked into our room and it had been untouched by housekeeping from the previous guest. We were immediately switched to a different room. Perfect. There was a notice under the door that said water off from 9a- 1pm the following day (Friday). No problem.Well Saturday and Sunday we had no hot water…. Still waiting for the person that was sent to come “take a look” to arrive. We also requested towels because although there was 4 of us in the room, listed on the reservation we continued to receive 2 face cloths and 3 towels. THEY REFUSED MY HUSBAND TOWELS because I requested housekeeping for the NEXT DAY. So we shared towels with the toddlers(ew). So beside the no hot water when it’s 20 degrees outside and the lack of towels and very low sense of urgency, the stay was pleasant.
Orrin
Orrin,3 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025年1月30日
Bounchanh
Bounchanh,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025年1月30日
Kisha
Kisha,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025年1月28日
Tiny towels but overall nice stay.
Overall, a very comfortable and nice stay for 3 nights. A few things that need improvement.... The fridge didn't get cold even with the light switch on and the towels were super thin, hard and tiny. I am a size 8 women's and can barely get it around my body. Getting in and out of the hotel was interesting as the road did not allow left turns into the facility. Had to loop around Everytime we returned to the hotel.
真實旅客
3 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025年1月26日
The say was overall good , the only thing was getting new towel wasn’t available, & the room was cold when we arrived other than that I enjoyed my stay
Dontilya
Dontilya,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年1月26日
Daniel
Daniel,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025年1月15日
Great place
Amazing service. Very clean and updated rooms. Overall very impressive
真實旅客
1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025年1月14日
Jonathan
Jonathan,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025年1月12日
Francisco
Francisco,5 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025年1月5日
Luis
Luis,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025年1月4日
真實旅客
1 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2025年1月3日
Breakfast was poor, little or no options!
O
O,2 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025年1月2日
Raja
Raja,10 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025年1月1日
Ronesha
Ronesha,2 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025年1月1日
Highly recommend for family.
Good for family stay, I booked for 4 but 6 could easily sleep comfortably. Everything was on point except that we had to use one elevator because the second one was out of oder and the building was full. Breakfast time could be extended to 10 am instead of 9 am. We stayed for 7 days and neither pancakes nor waffles was served. My kids had a good time and I recommend it. Going back on summer break.
Roselyn
Roselyn,5 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2024年12月30日
Omar
Omar,4 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年12月28日
So So Experience
Pros: clean and modern hotel
Cons: weird bathroom door, it was a slider that was not flush to the wall (had gaps) and no lock.
Breakfast hours should go until 10, not 9. No waffle maker!
Pool hours too short
Why charge separately for parking?