We are from Louisiana and normally stay at this particular hotel whenever we travel to Houston to see the Astros play. We have never had an issue before. We got into town an hour early and asked to check in but room wasn't ready. It was still ready a half hour before check-in, which I was grateful for because we were anxious to get where we were going. I'm not sure what kind of system is in place to notify housekeeping that guests have arrived into a certain room, but a few minutes of getting into our room, we heard a knock on the door and housekeeping came through so quickly we didn't even have a chance to say we were in there. Otherwise, the room was clean and bed was super comfortable. Everything was in proper working order except for the strobe light in the shower when it was turned on. We did not stay for breakfast as we were heading out early to get back home. The area is quiet and parking is convenient.
真實旅客
1 晚旅行
6/10
Very old building in need of updates and repair. Musty smell woke me several times. Ceiling in bathroom falling apart. Lots of hair on bathroom floor. Looked as if someone wiped their nose on wall next to bed. If we had checked in earlier, we probably would’ve left and gone to another hotel.
The lady at the front desk was lovely and helpful.
Donna
1 晚旅行
10/10
We were pleasedand happy with everything. Made our stay feel comfortable. Thank you.
Priscilla
1 晚家庭旅遊
10/10
It was great. We had an amazing experience.
Celenne
1 晚家庭旅遊
10/10
Teresa
1 晚家庭旅遊
10/10
Nice and clean
Jeanette
1 晚家庭旅遊
8/10
Nora
1 晚旅行
8/10
Sidney
1 晚旅行
10/10
Norma
1 晚旅行
10/10
The AC was not working and no other room was available, but the staff was sincere and tried to make it up with a discount
Andy
1 晚旅行
6/10
It was ok! Seemed like a little older Holiday Inn express…
Conny
2 晚好友同遊
6/10
Ramon
1 晚旅行
8/10
Other than a smell as if they had water damage was a good stay
Tracy
1 晚浪漫之旅
10/10
Nelson
1 晚家庭旅遊
8/10
Marco
4 晚旅行
10/10
Very nice. Used for a stop over.
真實旅客
1 晚旅行
2/10
Every amenity in the room is broken, HVAC shower, phone, Internet, TV, refused to give me a refund. I would not let my dog sleep at this hotel.
Joshua
10/10
Kim
1 晚旅行
8/10
My stay at Holiday Inn Express was nice but the services with Expedia thru hotels.com was awful. They booked my stay for one day and my reservation was for 2nights 3 days. They did not want to make the change of arrival date at all but insisted that I pay $150.
Sandra
1 晚家庭旅遊
10/10
What we needed for our short stay
Stacy
1 晚家庭旅遊
10/10
Had a great experience. Only thing is we stayed in room 218 and when we returned Saturday evening around 8:30 pm our room which was an attached room smelled of major weed smoking. Didn’t complain because I know there isn’t anything the hotel can do about that. Had a good experience and slept really
Well. Nice spacious bathrooms