In half a year I've lived here three times. Only for the first time did I feel so satisfied.The other two stays were less than satisfactory, but the staff were very welcoming, which was good.
Zhida
Zhida,1 晚家庭旅遊
Expedia 真實旅客評語
8/10 非常好
2024 年 5 月 24 日
CHUNG MING
CHUNG MING,3 晚商務旅行
Hotels.com 真實旅客評語
8/10 非常好
2024 年 5 月 18 日
Siyuan
Siyuan,1 晚旅行
Expedia 真實旅客評語
8/10 非常好
2024 年 4 月 5 日
Mia
Mia,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024 年 3 月 18 日
Shibiao
Shibiao,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2023 年 12 月 27 日
Yinan
Yinan,1 晚旅行
Expedia 真實旅客評語
8/10 非常好
2023 年 11 月 12 日
比较近芝加哥机场,酒店坏境还不错
Weiwen
Weiwen,1 晚家庭旅遊
Expedia 真實旅客評語
8/10 非常好
2023 年 11 月 5 日
No hot tub which was described in the room detail.
Siu Kwan
Siu Kwan,1 晚好友同遊
Hotels.com 真實旅客評語
8/10 非常好
2023 年 8 月 14 日
Good
?
?,1 晚旅行
Expedia 真實旅客 評語
8/10 非常好
2025 年 10 月 12 日
Nice hotel and very close to O’Hare. Airport shuttle was great and good restaurants across the street. The traffic noise was very loud.
Raymond
Raymond,1 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 10 月 12 日
Great room.
Staff was really nice.
Tracy Jean
Tracy Jean,1 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 10 月 12 日
A mixed bag, but OK overall
Shuttle was overcrowded and insufficient for all the passengers wanting to take it
I really object to the use of single use crockery and cutlery at breakfast - it can't be that hard to use a dishwasher
Room was very comfortable with lovely view albeit through dirty windows.
Breakfast was fairly good, although didn't include the breakfast tacos detailed on their website
DB
DB,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 10 月 10 日
Sarah
Sarah,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 10 月 10 日
Clean room
Carlo
Carlo,2 晚好友同遊
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 10 月 10 日
Unfriendly staff
Convenient hotel but shame about the unfriendly reception staff. We arrived a couple of hours prior to check in time and totally understand we needed to leave our bags and wait, but the blonde lady on reception was pretty unfriendly and unhelpful.. it seemed like it was a chore for us to leave our bags.. and even suggested we left them unattended in the side passage when there was clearly a locked room to leave them... we insisted we wanted them in the room.. so don't get caught out with that. When we came back to check in, the next lady was lovely... but on check out the next day, the lady wasn't all that friendly either. I just don't understand why people who work in these front facing jobs do so if they can't be friendly
Sally
Sally,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 10 月 9 日
Heidi
Heidi,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 10 月 5 日
Daisuke
Daisuke,2 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 10 月 5 日
La verdad, un hotel comodísimos que reúne las expectativas de la Cadena Hyatt. El único inconveniente es que el Shadow sólo da servicio hasta las 10 de la noche.
Martha B
Martha B,1 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 10 月 3 日
Bien
PABLO EMILIO
PABLO EMILIO,1 晚家庭旅遊
Hotels.com 真實旅客評語
2/10 不太好
2025 年 9 月 30 日
Those two Hispanic ladies at the front desk were not professional and kind. I booked the king bed/ high floor, but one girl lied that they do not have a room. After I checked the room, I complained about getting two single beds, and then she finally said, "I have a king bed room but the low floor" I do not understand why she lied first and then acted like she finally helped me. I have been to many hotels, this one has the worst service. The hotel itself was good by the way