Novo Cancún Torre 1 Mz 27 Lt 1 02, UC 20 UP P Secc C Av Bonampak ZH, Cancun, QROO, 77500
What's nearby
Puerto Cancun Marina Town Center - 10 min walk - 0.9 km
Playa Tortugas - 7 min drive - 3.7 km
Ultramar Ferry Puerto Juárez - 9 min drive - 6.3 km
Tortuga Beach - 11 min drive - 6.4 km
La Isla Shopping Mall - 14 min drive - 12.1 km
Getting around
Cancun Intl. Airport (CUN) - 20 min drive
Restaurants
Hiromi - 10 min walk
Starbucks - 11 min walk
Restaurante Käajal - 10 min walk
Gran Puerto Marina - 10 min walk
Zek - 9 min walk
About this property
SLS Cancun
SLS Cancun offers a private beach where you can enjoy the shade from a beach umbrella or sip a drink at the beach bar, plus you'll be within a 15-minute walk of Puerto Cancun Marina Town Center. The outdoor pool provides fun for everyone, while guests in the mood for pampering can indulge in massages at the spa. The restaurant is a great spot for a bite to eat and cold drinks are served at the bar/lounge. This luxurious hotel also features a poolside bar, a fitness center, and a snack bar/deli. Fellow travelers say great things about the helpful staff.
Languages
English, Spanish
At a glance
Hotel size
45 rooms
Arranged over 4 floors
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cribs (infant beds)
Pets
Pets allowed (dogs only, 1 total, up to 22 lbs per pet)*
Restrictions apply*
Food and water bowls available
Internet
Free WiFi in public areas
Free WiFi in rooms (speed: 25+ Mbps)
Parking
Onsite valet parking (fees apply)
Other information
Smoke-free property
Property amenities
Food and drink
Full breakfast (surcharge) each morning 7:00 AM–11:30 AM
Restaurant
Bar/lounge
Beach bar
Poolside bar
Snack bar/deli
Water dispenser
What to do
On a private beach
Free beach club
Pool table
Snorkeling nearby
Services
24-hour front desk
Concierge services
Dry cleaning/laundry services
Luggage storage
Pool cabanas (surcharge)
Beach towels
Beach umbrellas
Pool loungers
Pool umbrellas
Facilities
1 building/tower
Built in 2020
Safe-deposit box at front desk
Fitness center
Adjacent to a golf course
An outdoor pool
Shopping mall on site
Full-service spa
No plastic soda bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Reusable cups only
Reusable tableware only
Outdoor entertainment area
Accessibility
Elevator
Elevator door width (inches): 43
Wheelchair-accessible path to elevator
Wheelchairs available on site
Magnifying mirror
Visual fire alarm
Well-lit path to entrance
Stair-free path to entrance
Room amenities
Be entertained
42-inch Smart TV
Cable TV channels
Home comfort
Air conditioning
Minibar
Coffee/tea maker
Bathrobes and slippers
Iron/ironing board
Window screens
Sleep well
Blackout drapes/curtains
Soundproofed rooms
Premium bedding
What to enjoy
Separate sitting area
Freshen up
Private bathroom
Designer toiletries
Hair dryer
Towels
Toothbrush and toothpaste
Stay connected
Desk
Free WiFi (speed of 25+ Mbps)
Phone
More
Daily housekeeping
In-room safe (laptop compatible)
Connecting/adjoining rooms available
Bulk dispenser for toiletries
Mobile key entry
Special features
Spa
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is equipped with a sauna, a spa tub, and a steam room. The spa is open daily.
Dining
Leynia - Onsite restaurant.
Fees & policies
Optional extras
Full breakfast is offered for an extra charge of approximately MXN 550 for adults and MXN 550 for children
Pets
Pets are allowed for an extra charge of MXN 2000 per pet, per stay
Parking
Valet parking is available for an extra charge
Pool, spa, & gym (if applicable)
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a fire extinguisher, a security system and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and cash.
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Also known as
SLS Cancun Hotel
SLS Cancun Cancun
SLS Cancun Hotel Spa
SLS Cancun Hotel Cancun
SLS Cancun (Opening November 2020)
Frequently asked questions
Does SLS Cancun offer free cancellation for a full refund?
Yes, SLS Cancun does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at SLS Cancun?
Yes, there's an outdoor pool.
Are pets allowed at SLS Cancun?
Yes, dogs are welcome, with a limit of 1 total and maximum weight of 22 lbs per pet. There's a charge of MXN 2000 per pet, per stay. Food and water bowls are available.
Is parking offered on site at SLS Cancun?
Yes, there's valet parking on site (charges apply).
What are the check-in and check-out times at SLS Cancun?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon. Contactless check-in and check-out are available.
Is there an onsite casino at SLS Cancun?
No, this hotel doesn't have a casino, but PlayCity Casino (5-min drive) and Royal Yak Casino and Sports Book (6-min drive) are both nearby.
What is there to do at SLS Cancun and nearby?
Have fun with nearby activities like snorkeling and windsurfing. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. SLS Cancun also has a private beach and a fitness center.
Are there restaurants at or near SLS Cancun?
Yes, there's an onsite restaurant, Leynia.
What's the area around SLS Cancun like?
SLS Cancun is in Zona Hotelera, a short 10-minute walk from Puerto Cancun Marina Town Center.
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
9.0/10
Staff & service
9.2/10
Amenities
9.2/10
Property conditions & facilities
9.0/10
Eco-friendliness
Reviews
2/10 Poor
Sep 2, 2024
Mauricio
Mauricio, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
Aug 27, 2024
Great property. The rooms are clean, modern and a great size. The staff is friendly and accommodating.
The pool and beach environment are lovely. Overall 10 out of 10.
Carl
Carl, 1-night trip
Verified Expedia guest review
8/10 Very Good
Aug 21, 2024
The place was great. Only 1 thing that we did not like at all, the pillows were horrible, like a sheet of paper. I did not sleep well at all
Luis
Luis, 1-night trip
Verified Expedia guest review
8/10 Very Good
Aug 1, 2024
Nice property, great staff, rooms are exactly like the pictures.
Jasen
Jasen, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
Jul 31, 2024
Beautiful property with great food and beautiful beach. I will definitely return in the future for a longer stay.
Teri
Teri, 2-night trip
Verified Expedia guest review
6/10 Good
Jul 30, 2024
Not style luxury service.
Jonas
Jonas, 4-night trip
Verified Expedia guest review
10/10 Exceptional
Jul 15, 2024
I booked this hotel last minute, and it was AMAZING. After a stressful day at the airport, we arrived here the next day and the staff greeted us and was very welcoming. The stay was exactly what we needed to fully relax. There is good security, and secured elevators. I couldn’t hear anything from outside our room. The restaurant is small, but the food is again AMAZING!!
Lucia
Lucia, 1-night family trip
Verified Expedia guest review
8/10 Very Good
Jul 5, 2024
Beautiful spacious modernized rooms; very nice property
Antonio
Antonio, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Jul 5, 2024
Great
William
William, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Jun 30, 2024
Arie
Arie, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Jun 4, 2024
The place is beautiful.. the infinity pool area beautiful and the beach area besides gorgeous nice and clean
Andrea
Andrea, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
Jun 3, 2024
Great location
flemming
flemming, 4-night romance trip
Verified Expedia guest review
10/10 Exceptional
May 25, 2024
Oh my God this property makes such a difference. We were booked In another hotel, and when we arrive, the hotel has nothing to do with the Pictures so we went back to Expedia and found this hotel and literally these propertie save our trip
Dayron
Dayron, 2-night trip with friends
Verified Expedia guest review
2/10 Poor
May 20, 2024
Obadele
Obadele, 3-night trip
Verified Expedia guest review
10/10 Exceptional
May 6, 2024
It facilities....
JVIER
JVIER, 5-night family trip
Verified Expedia guest review
10/10 Exceptional
Apr 22, 2024
Beautiful!
Very beautiful! Located at the best and most safe area in Cancun! We love the mall just a few minutes from it.
Nancy
Nancy, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Apr 12, 2024
Mauro
Mauro, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Apr 10, 2024
All great
Luis
Luis, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
Mar 30, 2024
EMILIO
EMILIO, 2-night trip
Verified Expedia guest review
6/10 Good
Mar 25, 2024
Mediocre, inefficiently run hotel. Now in need of updates.
tim
tim, 3-night business trip
Verified Hotels.com guest review
6/10 Good
Mar 15, 2024
Unnecessary charge
Robert
Robert, 2-night trip
Verified Expedia guest review
10/10 Exceptional
Mar 12, 2024
Very clean, upscale accommodations, great staff and beautiful grounds. I absolutely enjoyed my stay. I chose the king superior, ocean view. I also took full advantage of the restaurants and infinity pool.
Himii
Himii, 3-night romance trip
Verified Expedia guest review
8/10 Very Good
Mar 7, 2024
Edward
Edward, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Feb 14, 2024
Amanda Anne
Amanda Anne, 2-night trip
Verified Expedia guest review
8/10 Very Good
Feb 10, 2024
A modern well appointed beach side hotel
A three night stop over and all facilities were good.
Questionable lack of sufficient bottled drinking water available unless you paid an extortionate price from the mini bar. In a country where water from the tap is never drunk this is a very valid criticism. Otherwise all good