The stay was great except for the fact that only one of four elevators worked and so many people trying to get to and from their rooms with lots of luggage. Many people including myself and child took the stairs (9th floor) it was not fun. Check-in only 2 people working that area with a line 6 or 7 deep. Your hotel hosting events and security for the evening offered apologies and drinks for those waiting. Our room comfy, the shower (forgot to mention) is spraying water from the head.
Myra
Myra,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 26 日
Danielle
Danielle,1 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 7 月 20 日
Adekunle
Adekunle,1 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 7 月 20 日
The hotel required a lot of security. An incident occurred at 1am sending off the emergency alert and causing a quick evacuation . Not the best place to stay with families.
真實旅客
2 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 7 月 17 日
Elevator Trouble
Elevators were not working, stuck on the 10th floor for more than 30 mins. Were told several times elevator was being sent up. We were asked to walk down with our luggage, 6 in my party 2 rooms. Front desk told me they would comp a stay for my family, I have not yet seen that.
Nicole
Nicole,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 6 月 16 日
Hotel vs shuttle and parking
There was a mix up with Hotel.com and where my reservation was made under and therefore, I had to pay for my shuttle and parking which would have been free. The discount from Hotels.com was good but I paid more in the end by not booking directly with the hotel of my choice.
susan
susan,1 晚好友同遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 6 月 15 日
Front desk staff was friendly & professional. Room was clean. Bec comfy. Quiet all night. Dinner in hotel restaurant was fabulous as was service.
Kathleen
Kathleen,1 晚家庭旅遊
Hotels.com 真實旅客評語
4/10 一般般
2025 年 6 月 14 日
Welp. We tried it.
The hotel is old and worn. The service from the moment we walked in was poor. When I esclated to the manager she was very professional. Alas the day we were checking out we found a dead cockroach. When we reported that when we were leaving the employee didn’t seems surprised.
If you most use this hotel use it during the week not the weekends
Ali
Ali,2 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2025 年 6 月 10 日
Brandi
Brandi,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 6 月 7 日
Friendly services
Kim
Kim,1 晚好友同遊
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 6 月 3 日
We had 2 rooms, Rm 820 had a non appropriate item behind the bed, we threw it in the trash. Rm 821, the a/c wouldn’t cool during the night. Breakfast was great and the staff were great, very friendly and accommodating.
Frances
Frances,4 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 6 月 2 日
真實旅客
1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 6 月 1 日
There was a roach in the bathroom of my room the hallway ceiling was leaking leading to my room the complimentary breakfast was great they just didn’t have an alternative to pork sausage the room was out dated
Victor
Victor,1 晚旅行
Expedia 真實旅客評語
6/10 不錯哦
2025 年 6 月 1 日
We had started here a few times before the room was nice and clean pool area was a little crowded but still nice. I didn’t like that it took 3-10 business days to get my deposit back…be sure to bring cash to give them a cash deposit so you can get your money back the same day you check out
Sherita
Sherita,1 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2025 年 5 月 31 日
Lisa M
Lisa M,1 晚旅行
Expedia 真實旅客評語
8/10 非常好
2025 年 5 月 31 日
Best value, free parking always clean rooms.
Thomas
Thomas,1 晚家庭旅遊
Expedia 真實旅客評語
6/10 不錯哦
2025 年 5 月 26 日
My stay in BestWestern
Overall it was not too bad. One elevator was working due to problems with the rest of other elevators. Also the line for cooking waffle was too long, they have only one waffle maker, given the hotel size it should be more than one maker. The air conditioner was too noisy. The room was clean. The staff was very polite and friendly.