It was better than expected, i was impressed on arrival and the reception area was very clean and tidy. All staff extremely helpful. The only thing that was a let down really was the lack of water pressure so showering took ages! The cooked breakfast was absolutely amazing.
T
T,4 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 9 月 5 日
James
James,2 晚商務旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 9 月 2 日
Toby
Toby,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 9 月 1 日
Staff excellent hotel itself a bit dark in the corridors as the lights were a bit temperamental the bed was very uncomfortable
David
David,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 31 日
Stephen c
Stephen c,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 31 日
Comfortable room.
Mrs Tierna
Mrs Tierna,2 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 8 月 26 日
First and last staf at Wigan Britannia.
The beds were comfortable. See photos for the room. Breakfast was poor, as all the food was fried and limited. Vegetarian breakfast was not offered. We had to ask for an egg and on the last day a staff member asked what we wanted but still got it wrong. One member of staff had dinner with a person staying amd dicussed very loudly that the old head cook was see on the CCTV getting a bj from the receptionist. No other food was available beside breakfast. The grounds were not taken care or cleaned. A nice staff member welcomed us, but didn't really know why you needed my driving licence number. This will be my last visit to a Britannia hotel unless updates are done.
Joel
Joel,3 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 8 月 23 日
Beverley
Beverley,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 22 日
A little tired but a great room with everything needed for a comfortable stay
Mark
Mark,1 晚商務旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 8 月 22 日
Reasonably priced hotel
Reasonably priced hotel, lovely staff and would stay again
Michelle
Michelle,1 晚家庭旅遊
Hotels.com 真實旅客評語
2/10 不太好
2025 年 8 月 21 日
Marc
Marc,1 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 8 月 20 日
Value for money stay
Great slay for the money. Room was nice , staff were friendly , free Parking
Glen
Glen,1 晚商務旅行
Hotels.com 真實旅客評語
2/10 不太好
2025 年 8 月 18 日
Very poor experience
Had a five night stay at this hotel with my partner and son who is 8 years old. The landing we were on stank of cigarette smoke and there was guests who were shouting, swearing and had there volume on there tv on loudly all through the night. I let reception desk know about this daily and on the last night i went to reception at midnight to complain. There wasnt a adequate response to any concerns I expressed through my whole stay. Non of us slept so the hotle met no expectation and failed to perform despite giving them the chance to improve the situation. I jave aent my complaints to the manager who insists a one night out of five refund is appropriate... very poor sevice and hotel definitely avoid if you got a family evn if it was like us who were out all day and only coming back to get a short rest before another long trip out. Found the hotel to be very unforgiving even with the time to reflect via email after I patiently relayed our experience and was willing to allow them to redeem there reputation
Luke
Luke,5 晚家庭旅遊
Hotels.com 真實旅客評語
2/10 不太好
2025 年 8 月 17 日
The kitchen it was dirty and the staff arrogant tab was black not white, hot water not at all is the first hotel i go and they don't have hot water
ioana
ioana,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 15 日
Emma
Emma,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 8 月 15 日
Not sure i’d go back not a good sleep
It was good that we could check in anytime after 3pm, as we needed a late check in.
The room was ok, it was clean and had all the things you need for an overnight stay.
The beds are not comfy, the pillows are really hard and the springs in the mattress were sticking up.
The walls are very thin and we could hear next doors conversations well into the early hours of the morning. Nosie on the corridor was loud during the night too.
I suppose you get what you pay for, we only stayed for 1 night and it was enough.
Keeley
Keeley,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 14 日
Linsay
Linsay,1 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2025 年 8 月 10 日
Sad - this hotel group should be ashamed
Hotel is in poor condition. Rooms smell ( I had two different rooms as the first had an unsavory stain on the nets). Shower has no water pressure whatsoever and cups were dirty. Bed was cheap and rock hard !!
Staff were friendly - especially reception ( although a bit of body odor isn’t really the thing to smell when arriving). Place iz a total run down - location is ok but site has been let hi when it was a refugee hotel - I think they have a nerve saying it’s been refurbished.
Could potentially be a nice hotel with a great location near Standidh and Parbold
Annmaria
Annmaria,1 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2025 年 8 月 4 日
Chi Wang
Chi Wang,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 3 日
Keira
Keira,1 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 8 月 3 日
Anniversary stay
Clean and comfortable, with quick check in and out.
Kenneth
Kenneth,1 晚好友同遊
Hotels.com 真實旅客評語
4/10 一般般
2025 年 7 月 29 日
Poor amenities
The bed was really uncomfortable and lumpy and resulted in back pain and not much sleep.
The shower pressure was really weak and the water was in the shower and sink was cold. The low water pressure in the shower meant it was more of a trickle and I couldn't rinse the shampoo out of my hair properly.
Allison
Allison,1 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 25 日
Increíble
Muy buen hotel, excelente experiencia cerca de liverpool y manchester
Francisco Javier
Francisco Javier,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 25 日
Perfect stopover.
Great trip up whilst seeing family, hotel was perfect and the staff very good.
Everything was as it should be.