Service & amenities of a 2star hotel, not a Hilton
Wasted lots of time getting our room… service is mediocre and the amenities is subpar… there is no coffee maker (just instant hot chocolate and tea)… oh and there is no fridge in the room… so a Hilton room without a fridge or coffee maker…
The location of the hotel is very good, the room is very big and clean. breakfast buffet is delicious.
Fan Kam Connie
Fan Kam Connie,2 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2021 年 11 月 17 日
beautiful hotel
beautiful hotel. nice lake side garden
真實旅客
1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 30 日
Great hotel for a weekend away.
Great hotel in centre of C ridge overlooking the river Cam. Great rooms and beautiful rooms. We had a balcony where it was beautiful to watch the setting sun. Meals in hotel restaurant (breakfast and dinner) were tasty.
Christine
Christine,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 28 日
Happy stay
Peter
Peter,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 24 日
Possibly the loveliest hotel I’ve ever stayed in.
Roger
Roger,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 19 日
Mixed bag
great location, clean and tidy but needs some TLC, reception staff were wonderful, breakfast staff were very attentive, bar staff rude, staff rose garden outside were disinterested with no service skill.
breakfast were a good selection and great quality, day menu in the garden was dreadfuil, over priced and poor standard.
Tony
Tony,1 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 14 日
Robert
Robert,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 8 月 4 日
Ok but over priced.
No food available between 9pm and 11pm for some reason, despite day and night menus stating that there is. Had to go out to find a late dinner when I arrived. No explanation given for this odd gap either - very poor service for a hotel charging so much.
Overall it’s a pretty average and over-priced 4 star. Rooms are a little tired, and parking is extortionate considering the already hefty room rate.
Suspect it’s mostly focused on fleecing one-off tourists rather than winning repeat business.