The room we had smelt terrible, like someo e was sick in the room. The hotel was not able to change our room as they said they were full. Cleanliness was mediocre.
Wayne
2 晚商務旅行
10/10
Really big and looks very nice. The rooms were great and clean aside from a really sour smell coming from the mini fridge. We were across from room 609 so im thinking out room was 610.
The ceiling in the lobby needs to be fixed too. It makes it look slummy.
I was happy with my stay though..very clean and cool
jennifer
1 晚旅行
10/10
Linda
2 晚旅行
6/10
My stay was okay- for the price it wasn’t that good, and the room wasn’t the most clean. I don’t think I would get the jet tub again either but it didn’t look very clean. Kinda disappointed in the stay and the amount it was.
Helena Maria
1 晚旅行
10/10
Was great
Francesca
1 晚旅行
10/10
Charles-Alexis
3 晚旅行
10/10
Kara
2 晚旅行
2/10
Very disappointing experience. The images on Hotels.com website show when it was new. This hotel was completely worn out, run down and had mould in the bathroom.
Manager was informed, who said the images on Hitel.com are old ie when the hotel was new.
The service was very poor, was told they would move me to a cleaner room. After 4 days I was moved , even though next day I was to leave.
I will be requesting a refund.
Tansar
5 晚旅行
8/10
Dean
1 晚商務旅行
10/10
Mayank
3 晚旅行
6/10
We had a nicely renovated room on the 6 th. Floor . Our friends were situated in an old unrenovated room on the 5 th . Floor and said it was definitely the worst hotel room that they had ever stayed in .
They advised the front desk that if they were not here for a party that evening, they would have checked out and returned home. They paid the same as we did so if you are not guaranteed the. 6 th, floor or a totally renovated room , please stay somewhere else.
William
1 晚家庭旅遊
8/10
Toby
1 晚旅行
10/10
Stayed here as part of the larger trip went into Toronto and to Niagara lots of restaurants, nearby, friendly staff, clean rooms, quiet location
Hilda
4 晚家庭旅遊
10/10
Had an amazing stay hotel was clean the staff was friendly.. over all great place to stay
Stephanie
1 晚旅行
8/10
6 of us (3 rooms) attended a wedding reception within walking distance of the hotel. 4 of us had new renovated rooms, 2 had original with a single bed only - one of them slept on a couch. After they heard that we had renovated rooms, they were quite unhappy. Mgmt could not have known that the 6 of us were a group as we all book individually but quite unfortunate one couple rec'd a poor room.
James
1 晚旅行
10/10
Zuhair
1 晚旅行
10/10
The staff was great. Restaurant food and servers were amazing. The only thing was the people smoking pot in the rooms. When walking the halls it was noticeable.
Manon
4 晚家庭旅遊
8/10
Devon
1 晚旅行
6/10
Front desk insistes I had a one day booking while I had 2
Vijay
2 晚家庭旅遊
8/10
Overall the stay was good, water pressure was good in shower, room was clean, nothing really stood out, price was good for area, would definitely stay again
Christopher
1 晚旅行
4/10
- missing toilet paper roll holder
- pieces of floor tile missing
- showrr curtain rod camr off easily, almost hurt my wife
- bathroom not cleaned properly, hair and grime left arpund tge bathroom
- bedsheets are colored yellow. I thought it was juat thebcolor of the sheetz but looking around the topnpart of the sheet is partially white
- what I dont underatand is why have a lamp where one light bulb is facing the room anf one is facing the wall?? The wall dont need to be illuminated