蘇美島桑迪布里飯店 - 蘇梅島

The beach house and Thai restaurant are good. We love here. The stuff is very friendly and helpful. Thanks so much

While the resort is big and beautiful we felt it is not the best choice for us. We missed good dining opportunities around as we prefer to eat outside of hotel to try more local experience. The beach is indeed beautiful but the water is not blue and clear as in Chaweng. The pool is huge! But not overlooking the beach, and so is the breakfast location. The property provides lots of privacy but we felt it was too quite and really dark once the sun sat. I couldnt fault this hotels service or attention to details. The room is comfortable and really beautiful. it was just not a good fit for us (a couple traveling with 3 years old) We decided to leave earlier than we booked and no refund was offered (it was prepaid and we didnt even mentioned it, but I would expect the hotel to initiate some kind of discount in such case)

Excellent, excellent service. It seemed like every member of staff knew our name. Very personalized experience, and all staff very keen to help at all times. Beautiful villas, immaculate, with clean, private pools

This is an outstanding resort. It is probably the best resort that we have ever stayed in. Everything about it is exceptional. The greeting and check in was personal and caring. All the staff are amazing and cannot do enough for you. They seem to anticipate all your needs. The breakfast is the best I have ever seen, with a juice and smoothy bar, egg station and pancake and crepe station. Order and the food is brought to your table, no need to wait. Service is exceptional, efficient, polite and unobtrusive. The rooms are fantastic. We had a garden villa with a separate sitting room and a plunge pool, just metres from the beach. The bed a super king, the biggest bed I have ever seen was so comfortable. The bathroom is huge, with excellent toiletries in abundance. Ducted air conditioning was quite and efficient. The grounds are extensive and beautifully manicured. You can call for a golf buggy to get around which is great, especially when it’s raining. There is only one small fault that I could find and that was the coffee at breakfast. It obviously came from an automatic machine and was terrible. They need to purchase a good machine and train some baristas. Still a 10/10 stay in a wonderful resort. We are already planning a return!

We stayed at the Santiburi after a similar amount of time at the Ritz Carlton about 20 minutes away. I'm rating based on the price of the hotel at over £330 a night inc taxes etc. as it was the same cost as the Ritz Carlton. To be fair to the Santiburi the location is lovely, the beach is gorgeous and by far the best thing about the hotel. Otherwise I found it to be well below par for a hotel of its cost. The rooms and surrounding amenities were not sufficiently maintained or updated. The pool area is large with plenty of space but needs updating and this is the theme for most of the outdoor areas. The beach area is nice and the beach bar & restaurant provide the best location in the hotel for drinks and food. The food is ok, there was nothing particularly wrong with it but neither was it outstanding especially as it was not cheap. Cocktails were weak and not worth drinking. Lastly the service was average with a Thai smile. All the staff were pleasant but the service was very reactive instead of proactive. We paid extra for a plunge pool but wouldn't again. It was always filled with bugs and leaves. Plus the entrance to the pool was through the bathroom shower and was essentially a shower door with very small turn lock....this was the only thing to stop people getting into the villa and there was a large gap above the 'shower door' which ultimately let bugs in. Unfortunately there are plenty of better places to stay for the money