The hotel itself and most features, including the breakfast, were fine. We had reservations and were given Room 213, which turned out to be directly above the open-air lobby and also abutted the main elevator. From our room, we could hear ALL noise coming up from the lobby area - including a loud chatty night clerk and a TV monitor on that nobody was watching - and all noises/conversations from the abutting elevator and its landing area. Room 213 should be a utility area, NOT a guest room (or should be the last room assigned), as it is far too loud. I barely slept and had to go downstairs at 1 AM to ask the night clerk to please stop her loud conversations.