El hotel está excelente para ir en pareja, muy limpio, buenas amenidades y excelentes piscinas . La playa es tranquila y muy segura.
Emilio
2 晚旅行
10/10
Nuestra estancia en este hotel boutique fue simplemente maravillosa. Está inmerso en un entorno natural espectacular, lo que lo convierte en un verdadero refugio de paz y belleza. Las instalaciones son cómodas, bien cuidadas y con un diseño encantador que armoniza perfectamente con la naturaleza.
La zona de playa es tranquila y muy bonita, ideal para relajarse. Uno de los momentos más mágicos fue presenciar el nacimiento de tortugas marinas —una experiencia única y conmovedora que jamás olvidaremos.
Los restaurantes del hotel ofrecen comida deliciosa y variada, y el servicio fue siempre cálido y atento. Cada detalle estuvo pensado para hacer de nuestra visita algo especial. ¡Sin duda, un lugar al que queremos volver!
Karla
4 晚旅行
8/10
MA DE LOS ANGELEW
1 晚旅行
8/10
Joyce
1 晚家庭旅遊
10/10
Amazing four days.
真實旅客
4 晚旅行
10/10
Romy
3 晚好友同遊
6/10
Todo bien, solo que me dio la impresión de que le dan más atención a los extranjeros, para el nivel de precios considero que le falta mas atención a la presentación de las bebidas y en algunos platillos
KARLA
2 晚家庭旅遊
10/10
We’ll located , clean , we’ll run resort type luxury hotel on la Rosa beach
William
3 晚旅行
6/10
It is a nice property and nicely kept, but exceptionally expensive for what you get and will likely not repeat our stay here. We had a swim up suite and had the expectation that we would have beach ocean views from our suite which we definitely did not have. Our patio was much smaller than others and you could only see the beach from one corner. We would recommend swim up suites 8-11 definitely from what they looked like, but avoid 1-3 for sure. We complained about this given that it cost almost $2000 for 3 nights and were told they can offer complementary breakfast only for our disappointment. We were offered an upgrade to a beachfront suite for an additional $450 for 2 of the 3 nights of our stay, but felt that the property should have just offered the upgrade complimentary if the room was otherwise available so late in the day instead of risking to disappoint customers so much. Also, expect to pay high prices for drinks and food while on resort and we would recommend supporting local businesses nearby instead which were fantastic. Food wait staff were nice but very slow for beach service. Otherwise it is a very nice looking property and very clean.
真實旅客
3 晚旅行
10/10
Es una excelente opción, atención, servicios, alimentos bebidas todo de excelencia… la suite super cómoda bonita. Hermosas y lujosas instalaciones
Karla
3 晚浪漫之旅
10/10
We enjoyed our stay. It was super relaxing and the service was great. Highly recommend.
Elsa
4 晚家庭旅遊
10/10
We visited the Thompson after our wedding in Mexico City. The hotel is incredible. The rooms are spacious and very comfortable. The beach cannot be beat. The staff is so hospitable and kind. Even the restaurants are wonderful. We will definitely be back and cannot recommend this place enough!
Kaela
4 晚浪漫之旅
10/10
Gorgeous beach, excellent service.
Donna
3 晚浪漫之旅
8/10
This property is beautiful and conveniently located and the staff was incredible and extremely accommodating! The only reason I won’t give it five stars is due to our AC going out twice and our fire alarm low battery going off at 4 AM. For a four night stay, we had issues three of the nights. Otherwise, the rest of the stay was fantastic.
Alexis
4 晚浪漫之旅
10/10
Top notch as always
Terrence
7 晚家庭旅遊
10/10
Emilia
3 晚旅行
10/10
The staff was amazing, food terrific, lovely rooms. Can’t say enough!
Roslyn
7 晚好友同遊
10/10
Service was great! so was the staff.
Food was very expensive and most meals were just ok with the exception of the grill nights on the beach. They we also very expensive but very good and worth the cost.
robert and joan
6 晚旅行
10/10
Everything was great, especially the staff who are working for peanuts. That should change.
Otherwise, everything was wonderful and the location is perfect. I will be back.
Hooman
3 晚旅行
10/10
Alejandro
1 晚旅行
10/10
A classic resort we have visited for many years, but slowly losing its shine with Hyatt eliminating perks annually. Breakfast and lunch on the beach is wonderful, but dinners off site are a must. On site not good. Great beach and rooms.
真實旅客
11 晚旅行
10/10
Excelente servicio de todo uno de mis favoritos
Alfonso
4 晚浪漫之旅
10/10
Spectacular property
kim
6 晚家庭旅遊
10/10
Todo bien
Luis Miguel
1 晚浪漫之旅
2/10
This hotel is in a part of Mexico that the US government lists as a "LEVEL 4 - DO NOT TRAVEL" area. Unfortunately, neither Hotels.com nor the Thompson mention that fact. And they are unwilling to refund the (expensive) room I booked. Buyer beware.