Hotel was being renovated- quite the mess
Felt like we shouldn’t be there
Kimberly
Kimberly,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月20日
Glenda
Glenda,2 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2024年12月8日
Find a different hotel…
Not clean, found dead cockroach in bathroom sink, mold on the bedding, broken fixtures, lamps with no lightbulbs, didn’t feel clean. Worst experience ever.
Merari
Merari,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年10月14日
This was the first time that I traveled with my pet. Ron in the front desk was very kind and patient since I called to ask for information before booking my stay. Ron answered every question in a very helpful and friendly manner.
Everyone was very professional and polite.
The hotel was super clean, my room was very comfortable and had everything I needed. Great price for a great location, comfort and customer service.
The breakfast was simple but good, the coffee was great.
Definitely I will come back.
Julia
Julia,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年9月23日
The staff was friendly and professionals. Eager to give answers to our questions and directions to where we needed to go.
Morris
Morris,2 晚浪漫之旅
Expedia 真實旅客評語
2/10 不太好
2024年9月22日
Roaches
Never had i stayed at Extended stay hotels before.
To start of the system was not working for me to check in and attended was telling me i had to wait like 30 minutes .
It was 1 clock in the morning .
The room looked run down down all its fixtures as well.
It smelled like smoke even though it was non smoking.
The beds where uncomfortable and pillows as well.
We went straight to bed as we had a long trip .
In the early morning hours as I entered the rest room I discovered two small roaches in the rest room . Upon checking out of the roo. I discovered one more in on the kitchen counter top.
Was in a rush to leave and was tiredd upon checking in, never had a chance to complain to the hotel's attended .
Instead was in a hurry to leave out of that place.
The price I payed for the night was extremely pricey for a one night stay in such a disgusting room.
真實旅客
1 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2024年9月20日
Toshio
Toshio,18 晚旅行
Expedia 真實旅客評語
2/10 不太好
2024年9月16日
The room was unclean, bathtub was dirty, the refrigerator was filthy and so were the ice trays. Stains on the bedding and when I lifted the towel on the counter there was a cockroach. I didnt stay in the room longer than 10 minutes. Never left a hotel so fast.
Jacqueline
Jacqueline,1 晚旅行
Expedia 真實旅客評語
8/10 非常好
2024年9月6日
Maintenance could be better
There were 4 lamps in the room. 1 had no bulb 1 had a broken bulb. I reported to the front desk nothing was changed.
The room had a strange odor. When I first entered the room the ac was running and the window above was cracked open.
The water pressure in the shower was very low and it took a very long time to get warm water. The water never got hot.
The commode seat was loose and I needed to tighten the screws to keep it from sliding side to side.
Anthony
Anthony,2 晚商務旅行
Hotels.com 真實旅客評語
4/10 一般般
2024年9月4日
真實旅客
1 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2024年9月1日
Window screens torn, bathroom faucet can’t turn off! Bug in the kitchen
Shirley
Shirley,1 晚浪漫之旅
Expedia 真實旅客評語
2/10 不太好
2024年9月1日
Checked in here due to all hotels was fully booked when I arrived in San Diego. I went to my room to settle. I noticed how dirty it was with the first smell of the room. It says non smoking but the room was surrounded with the smoking smell; urine smell around the bathroom alone. Bed sheet was dirty. The smell was terrible I could not sleep. I went downstairs to get helped for my stay and to get refund due to these reasons and no worker to be found. I was told they go home at 11pm. The man who was there was cleaner doing laundry and he had a strong accent. He was nice but he could not help me with the process for my refund. I have to wait for them to return back at 7am so I can voice my complaint and get my money refunded. Off course I have no choice but to stay in the dirty room. I was traumatized with the elevator so dirty and lights so dimmed in hallways. Smell so dirty as well everywhere. I went down this morning told them all about it and the worker who was nice said he can not process refund only managers. No manager on duty as well. I have to ask for some wipes and spray to clean my own room I paid for. I went n wiped down the room with the colors wipes he gave me; and the freeze spray. When I was done I came back down and he acknowledged me that the manager told him if I was checking out at 1245pm I will get my full refund. No charge due to the situation I agreed after finding another place to stay. I still have to pay extra to get a full refund
Veronica
Veronica,2 晚浪漫之旅
Expedia 真實旅客評語
4/10 一般般
2024年8月26日
Room appeared to be clean at first glance but it was actually filthy. Long black hairs in the shower and on the newly "clean" folded towels, definitely not mine as I don't have black hair. If I could have changed hotels, I would have. The 3rd floor had such a bad smell of food that I had to keep the windows open all night. The lobby is dark and rarely anyone at the desk. Always a sign that says "I'll be right back." The indoor halls looked as though they haven't been vacuumed in weeks.
真實旅客
1 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2024年8月19日
Ryo
Ryo,18 晚旅行
Expedia 真實旅客評語
2/10 不太好
2024年8月16日
Arbi
Arbi,4 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2024年8月11日
This property seems to be used by long term un-homed tenants. Stay away from this property. The confirion of this property is terrible. Nothing is maintained. Carpet dirty, room dirty and area feels unsafe.
Raul
Raul,4 晚家庭旅遊
Expedia 真實旅客評語
4/10 一般般
2024年8月5日
Maria
Maria,3 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年8月4日
.
Suzan
Suzan,7 晚旅行
Expedia 真實旅客評語
6/10 不錯哦
2024年7月31日
One night
Comfortable bed but obviously needs upgrading, quite expensive for the quality of the hotel
Nigel
Nigel,1 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2024年7月28日
We had to call the hotel to alert front desk personnel so we could check in.
Light bulbs out throughout facility so overall dark.
Lots of sounds from other guests. These guests were not the problem; the facility is not noise insulated. Clean.
Michael
Michael,1 晚家庭旅遊
Travelocity 真實旅客評語
6/10 不錯哦
2024年7月27日
The carpet in our room was disgustingly dirty, and the linoleum floor in the kitchenette and bathroom were sticky. There was a roach, or roaches - they all look alike - running around our room. And the refrigerator sounded like a muffler-less car taking off. And the room was damp all the time - bath towels never dried completely between daily uses.
Judith
Judith,7 晚浪漫之旅
Expedia 真實旅客評語
8/10 非常好
2024年7月26日
I like the fact that it is pet friendly and the staff that I have encountered with was super accommodating and friendly. The room and the facility or is very clean and tidy the outside area was clean but there was certain areas that was messy.
The only thing that was a little disappointing with me is it said it has breakfast included but it was more of a coffee and snack bar.
leeann
leeann,2 晚浪漫之旅
Expedia 真實旅客評語
2/10 不太好
2024年7月24日
This hotel was very dirty and old. So not recommend.