寵物入住和停車場要額外收費稍貴,本來電郵查詢,說會給我小狗用的碗及小食,結果check in 什麼也沒有,其他酒店通常小朋友會給小朋友小禮物或毛公仔,但這裏也沒有。
Ms C Y
Ms C Y,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2021年10月14日
nice place
nice place
真實旅客
2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025年3月2日
Atle
Atle,3 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2025年3月1日
Hotel was clean but staff could do with a smile.
On arrival the hotel was very hectic and busy, this was due to children running riot which isn’t the hotels fault. However Mohammed on reception lacked customer service I got the feeling he didn’t want to be there, very unhelpful and rude. When we checked out no response from him or even a hello hope you enjoyed your stay what you would expect when checking out. Overall the hotel was nice but could do with investing in staff that enjoy their job and are approachable to their customers.
Kelsey
Kelsey,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年2月28日
Brilliant, great accommodation only a short walk to town fab
Christina
Christina,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025年2月26日
Stephen
Stephen,1 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2025年2月24日
Expensive for what it is!
The family room was small and the extra beds were very basic and only really suitable for a child. We had 3 adults in our party so the sleeping arrangements were not ideal. The mirror's in the bedroom were also badly placed. The main double bed was very soft, not firm which is obviously a matter of preference. The check in time was 4.30pm and check out was 11.00 am. I thought that this was too late and too early respectively. We had to pay a further £30 to check in early, otherwise we barely had time to use the facilities. Needing to book the pool was an inconvenience as was the time being limited to 30 minutes.
Adele
Adele,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025年2月23日
ian
ian,1 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025年2月22日
Great staff
It was nice restaurant and check in staff very helpful and friendly especially the breakfast team.it was the school hols and the staff coped really well.
Pauline
Pauline,4 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2025年2月22日
L
L,4 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025年2月22日
Julie
Julie,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年2月21日
Quick check in topbof the range room .close to barbican
andrew
andrew,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年2月20日
Good Base to explore York
Good Location. Friendly staff
Very clean.
Good breakfast
colin
colin,1 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025年2月17日
Cathrine
Cathrine,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025年2月16日
Steve
Steve,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年2月15日
Leslie
Leslie,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025年2月14日
This is York
Stayed in disabled room. Comfortable & well designed bathroom. Possibly could do with additional grab rails in shower. When the room heating was inadequate hotel promptly provided additional heater. Hotel close to York city centre with ample carparking on site (£17/day). Would use again.
Ann
Ann,3 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025年2月14日
Okay for a night away
Very nice hotel upon entering and the lobby, bar and restaurant space were excellent.
We ate our evening meal in the hotel and the food was good quality but a bit pricey for what it was. There was a bit of confusion over the happy hour deal but the staff rectified it for us really quickly so no complaints there.
The rooms were really nice and very clean, however, we didn't have the best sleep as the air conditioning in the room was so loud. At one point I got up as I thought one of the kids had left the tap running. We also had a pull out couch bed for our son and this wasn't the comfiest.
Overall it was perfectly okay for a night away and we wouldn't be disappointed returning but, being honest, we'll probably look elsewhere next time we're in York.