Entire hotel smells like cigarettes. All of our stuff smelled like cigarettes when we left even though we had a nonsmoking room. Bed linens were dirty with visible crust and had burn holes in them. Multiple stray cats near the entrance. I would not stay here again. We thought we got a lucky bargain with this last minute booking but now we have to dry clean all of our coats and air out our suitcases and shoes.
Damaris
Damaris,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 11 月 22 日
The frint desk staff is great, 1dt floor rooms are cozy, it is an extremely convenient area close to everything and anything else is a quik ride , only complaint is the wifi, wich u have to be careful with
Suzanne
Suzanne,1 晚商務旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 11 月 22 日
Dingy and smelly
Emma
Emma,2 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 11 月 20 日
The hotel looked beautiful from the outside. The hotel is not the worst but it definitely is need of a renovation. The best part of the hotel is the staff. When I checked in the attendant at the desk was very friendly and helpful. I needed a 12 pm checkout and she was very accommodating. The room was very old but it was okay for one night. I did not like that the toilet stool was frayed and falling apart, it definitely should have been changed before having guests occupy the room. This was good for one night but I do not recommend this as a place to stay for longer than a weekend or a couple of days. Parking was readily available and I was not charged any parking fees.
Carlos
Carlos,1 晚商務旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 11 月 18 日
The front desk staff is the best, and i luv the rooms on the 1st floor , i feel safe , i feel comfortable and it is very convenient , the only thing is wifi is terriblel
Suzanne
Suzanne,1 晚商務旅行
Hotels.com 真實旅客評語
2/10 不太好
2025 年 11 月 17 日
This place is down right scary - any place that has a sign that says you have 15 min to decide if you are staying should not be able to be booked on hotels.com- filthy, everything broken (including the handles on the sink missing”, the safety latch on the door- no safe which we reallY needed eante
KATHLEEN
KATHLEEN,3 晚家庭旅遊
Hotels.com 真實旅客評語
4/10 一般般
2025 年 11 月 15 日
Room was under construction.The TV didn't work.I could hear the person in the next room , snoring
Bill
Bill,1 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 11 月 14 日
The room was spacious. The ottoman was broken and the freezer froze over into the fridge making it incapable of being used. The cabinets were all broken as well.
Adam
Adam,1 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2025 年 11 月 14 日
The room looked clean at first sight. Then when i went to take a shower, roaches were everywhere in the room. Went to the front desk to inform them about the roaches and check out. The man was unphased about the roaches like it was normal. Will never be returning to this location of red roof.
Janay
Janay,3 晚家庭旅遊
Hotels.com 真實旅客評語
2/10 不太好
2025 年 11 月 9 日
The hallway smelled like cat urine, the bathtub bottom was black. There was a vomit stain on the carpet in the room (with splatter on the bed skirt). The staff gave an extra blanket covered in cigarette burns. The free breakfast wasn’t too bad, but overall would not book the hotel again.
Carolyn
Carolyn,1 晚好友同遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 11 月 4 日
Paul
Paul,3 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2025 年 11 月 3 日
False advertising and roaches
Emanuel
Emanuel,2 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 11 月 3 日
Exoectation of priacy
Suzanne
Suzanne,2 晚商務旅行
Hotels.com 真實旅客評語
2/10 不太好
2025 年 11 月 3 日
Cynthia
Cynthia,1 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2025 年 11 月 2 日
Staff is rude. There is a serious language barrier. The hotel charged my card fir a whole rxtra night when i didnt authorize it and hitel.com did nothing about it.
Cynthia
Cynthia,1 晚好友同遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 11 月 2 日
adreanna
adreanna,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 11 月 2 日
Tiarra
Tiarra,2 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 10 月 31 日
Suzanne
Suzanne,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 10 月 29 日
Paul
Paul,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 10 月 27 日
Indalecio
Indalecio,3 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2025 年 10 月 26 日
My stay wasn’t good, the room was dirty. & there was bugs, in the bathroom & the bedroom in the sheets where we were laying down at.
marvin
marvin,1 晚好友同遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 10 月 24 日
Jose
Jose,4 晚旅行
Hotels.com 真實旅 客評語
10/10 好極了
2025 年 10 月 23 日
Jermaine
Jermaine,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 10 月 23 日
Best stay for value in sandston
I just love thw staff here front desk is incredible as is maintenence and housekeeping, i feel very safe and just love the rooms on 1st floor