I've been coming to this hotel to visit friends in the area for a few years and have always had a good stay, but recently it has come under new ownership. This review is for the new owners.
I walked into this hotel I used to love and saw the there was now a tablet instead of front desk staff. There was a man in front of me who was trying to check in and he was unsuccessful and was calling for assistance. When I tried to check in it said that i did not have a reservation and I had to call a phone number for assitance and was put on hold immediately. Mind you, this is not late night, I am there at 3:45 pm! I finally get ahold of someone and get a room number and pin and told to fill out paperwork online to complete the check in process.
I get to the room to try to unload my luggage and the key pad door code won't work and just stops lighting up all together essentially locking me out! A kind housekeeper was down the hall and was having issues with the door too. We waited about 10 minutes for the keypad to start working and she put in her code to reset it.
Same issue trying to checkout too! The damn tablet is a piece of junk and I feel so bad for the housekeepers. The poor housekeepers had to deal with a loud beeping alarm ise that they had no idea how to handle and had to figure out while they were left alone!
Another point is, this place needs front desk staff to provide security for the tenents and housekeeping staff. Anyone can walk in this place there is no security!
Jessica
Jessica,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 5 月 24 日
Brian
Brian,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 5 月 23 日
George
George,1 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2025 年 5 月 14 日
No one was there! No front desk person, staff of any kind. Maybe some people like that experience, but I hated it. Please promote this to customers in the future.
Christopher
Christopher,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 5 月 12 日
Joy
Joy,2 晚商務旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 5 月 11 日
The lobby in the hotel is very comfortable. The room was clean. There was an issue with my code working. It was resolved. During the second evening, however there was a loud dripping/banging sound coming from the HVAC system. I ended up turning it off, but it kept me awake for a good part of the evening. Also, there was no soundproofing. You could hear people very easily either next-door or above you on the second floor.
Laura
Laura,3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 5 月 5 日
My fav NH place
Tucked away at the base of Mt Sunnapee. It’s right next to An Irish Pub. Awesome view and great food next door.
Johann
Johann,2 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 5 月 4 日
Dave
Dave,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 4 月 27 日
Gina
Gina,1 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 4 月 18 日
Brandy
Brandy,1 晚商務旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 4 月 15 日
Very straightforward
Desiree
Desiree,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 4 月 11 日
Ann
Ann,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 4 月 3 日
Ronnie
Ronnie,1 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2025 年 4 月 2 日
Annoying
Staff are excellent at this hotel however the neighbors were very loud and inconsiderate a door alarm went off at 5 AM and there was nobody there to help get it shut off and it was very annoying
Ann
Ann,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 3 月 30 日
Ben
Ben,3 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 3 月 26 日
Clean and Convenient
Nicely updated with very limited services. Comfortable and clean room. Sunapee are is general is very quiet with limited hotels and restaurants
michelle
michelle,2 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 3 月 23 日
Close to where I was
It was comfortable and it served its purpose of a clean room and clean sheets to lay my head.
Mario
Mario,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 3 月 17 日
真實旅客
1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 3 月 16 日
Sunapee Gem
Great location, atmosphere and a friendly staff. Perfect for family, couples or a solo trip!
Katherine
Katherine,1 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 3 月 16 日
Awesome
It was great
Bryan
Bryan,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 3 月 11 日
John
John,1 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 3 月 4 日
The hotel suited our purposes for a ski trip. I wish there was a hot tub on the premises. The only complaint I have is the walls are thin. We were woken up at 10:30 by kids running, yelling in the halls. That is no fault of the hotel, just the parents.
Robin
Robin,2 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 3 月 2 日
Jose
Jose,1 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 3 月 2 日
Worked for a brief business trip
We had a quick one night stay at the hotel. I wish that they had breakfast but the google listing was clear about the amenities. The hotel worked for our business trip and the location was good for us. Thank you!