I have emailed the hotel months in advance, requesting a particular floor in the hotel, we had stayed there 6 times already and were happiest on floor 4, city view. When we arrived this request had been ignored and we were allocated a floor which we did not want. I am unhappy at having to complain but did so as this hotel is not exactly cheap. We were eventually given the room we preferred, I just did not feel good about having to complain in the first place.
Gloria
Gloria,3 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 8 月 19 日
Ralph
Ralph,3 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2025 年 8 月 16 日
Never staying here again
Completely overbooked the hotel and gave me a different room than the one I had booked. Check in took 45 minutes due to lines of people complaining about their rooms. No turndown on my second night therefore I had no clean towels and bed not made. Would never stay here again
Noornaz
Noornaz,3 晚好友同遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 11 日
Hotel ideal
Un hotel parfait pour votre séjour à monaco bien placé, personnel au petit soin et attentionné. Des restaurants de grande renommée.
lior
lior,2 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2025 年 8 月 11 日
Stig
Stig,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 8 月 11 日
真實旅客
1 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 9 日
Alexandra
Alexandra,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 5 日
Greg
Greg,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 5 日
Dan
Dan,2 晚家庭旅遊
Hotels.com 真實旅客評語
2/10 不太好
2025 年 8 月 5 日
Dont stay here
Overpriced and run down.
Wenwere changed from our hairpin view to a sea view which they called an upgrade but we didnt ask for. So we didnt get to see the hairpin from our room. The bed was comfy but the pillows.. wow they were the worst pillows i have ever seen.