The elevators were out when we checked in, so my wife, children and I had to carry our bags up a flight of stairs. It required 2 trips. My children are 13 and 9.
Gabriel
Gabriel,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025年1月17日
Stay here
Nice looking hotel lobby and bar. Restaurant with fresh well prepared food. Late night when kitchen was just closed we asked for just a salad and they said yes and presented very involved salads they spent time creating. That’s service.
Judy
Judy,3 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025年1月5日
Roy
Roy,3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年1月1日
David
David,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月29日
Great experience
Very nice hotel, clean, comfortable, friendly staff. Will stay again.
Allison
Allison,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月23日
Paul
Paul,2 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年12月19日
Carrie
Carrie,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月2日
Perfect location
Nice hotel in excellent location. The bar was nice and the valet was excellent with no wait at all when we left.,
真實旅客
1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月25日
Will stay again
Loved this hotel. Friendly staff at check in and check out. Room was comfortable and clean. Valet parking was backed up so we used public parking (understandable since it was a big concert night). Not a big deal since we know the downtown area well. This will be our go-to downtown Memphis hotel going forward. Definitely prefer over the adjacent, well-known historical hotel for both price and comfort.
Meredith
Meredith,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月8日
Got in late when driving through on my way to Alabama, was able to eat dinner at the bar (full service later into the night). This is very downtown/central, as a woman traveling solo I used the Valet so I wouldn’t have to worry about parking. Getting breakfast in the AM was easy, small coffee shop downstairs with bits and bobs.
Jordan
Jordan,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月1日
It was amazing , thank you.
Amelia
Amelia,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年10月31日
Caroline
Caroline,2 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年10月25日
Weekend in Memphis
Front desk and valet were great. Bartender was SLOW and not very busy. All employees were very friendly.
Melinda
Melinda,4 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年10月22日
The way the bathroom was designed
Patricia
Patricia,1 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2024年10月21日
Close to Beale Street
Great location to go to Beale Street! Not far from Sun Records too and across the street from The Peabody Hotel to see the ducks on display.
Christine
Christine,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年10月21日
Great stay in downtown
This is a great place to stay. The room was very nice and comfortable. We didn't have hand soap or body wash, but when I asked for it they provided it in a timely manner. The location was walking distance to many things. The digital check-in process made things very easy. The staff was very helpful with everything including the valet service. I would definitely stay there again.
Lindsay
Lindsay,2 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年10月21日
Great great location walkable spots for meals and close to Beale.
Beds need to be replaced a little uncomfortable but the staff is absolutely wonderful friendly and kind
Kelly
Kelly,2 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2024年10月20日
For the most part the stay was fine. Rooms were not cleaned enough, dirt, hair and extra trash on floor where you don’t look or pay attention to. Dusting certain piece of furniture in room needed to be done. Most hotel employees were not too helpful with giving info to guest. Info you need to know too. A incident happened in restaurant/bar while I was eating and it was very disturbing and not handle properly. But definitely thought Valer was on top of it the whole time that I needed them.
Keri
Keri,3 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年10月17日
The elevators weren’t working, the TV didn’t work the entire time we were there, the USB ports to charge your phone didn’t work either. Hotel was clean and beautiful, convenient to restaurants and Beale street, staff was really nice and friendly.
Alicia
Expedia 真實旅客評語
4/10 一般般
2024年10月15日
Disappointing Stay
We were about 3 hours early for check in. Our room was ready and we were charged $40 for early check-in
In 60 years of traveling I have never been charged for early check in. The hotel was practically empty.
There had been a flood from the 3rd floor down. Restaurant was closed, Very inconvenient. Only one elevator was working \. Luckily there were very few guests. We were told by other guests that they had been notified of the issue and given an opportunity to change their reservation. we were not extended that courtesy. We would have chosen the Hilton across the street. For the entire stay there were loud fans all over the lobby. Base boards were removed and laying on the floor. It was a construction zone.
On the last day the one remaining elevator was out of order. My 70 year old husband had to carry our luggage down 4 flights of stairs.
There was never a manager available.
Very disappointing stay.
Dana
Dana,3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年10月15日
Trendy and Convenient to Beale Street
Excellent check-in experience. Eboni and her Staff were very accommodating, offered helpful local fare recommendations and were responsive when assistance was required. I really love the decor throughout. The lobby is a vibe and im sure can be a fun, trendy atmosphere for cocktails with friends or soon-to-be friends when their an event in town or at the adjacent baseball venue. Excellent proximity to Beale Street. No concerns with personal safety while walking the couple short blocks during the day and at night.
真實旅客
2 晚好友同遊
Hotels.com 真實旅客評語
2/10 不太好
2024年10月14日
Sherry
Sherry,1 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2024年10月13日
Half the hotel flooded and smelled like it. Elevator was broke for half our stay. We were on the third floor. TV in our room was broke. Can’t recommend this hotel