Bad service. I did not live in the hotel for 2 nights, but…
Our stay was horrible. Our shuttle never arrived to pick us up from the airport although…
住宿表示有確實遵守Safe Travels (世界觀光旅遊委員會)等清潔與消毒措施。
別忘了！集 10 個印花可以換 1 晚獎勵*住宿
可安排延遲退房，但需額外支付 USD25 (視供應情況而定)
露天停車場，自助停車，費用為每天 USD 5.00
早餐成人費用約為USD10 至USD25之間，兒童約為USD8 至USD20之間
游泳池的開放時間為 08:00 至 20:30。
住宿經過專業清潔；住宿使用消毒劑進行清潔；經常有人接觸的表面會以消毒用品清潔，且床單和毛巾會以攝氏 60/華式 140 度以上的水溫清洗。
住宿確認有遵守Safe Travels (世界觀光旅遊委員會)等清潔與消毒措施。
Very clean. Get the usual time share speech. Pools and waiters all excellent. Staff always helpful. Inhouse store lacking--go to Walmart for booze & groceries.
7 晚家庭旅遊, 2021年04月23日
The property has a nice cove beach and an airy feel while walking around
1 晚旅行, 2021年03月14日
The tranquility of the area and kindness of the staff
1 晚家庭旅遊, 2021年02月15日
Disfrute mucho la estancia, el servicio es excelente lo recomiendo mucho mucho 🤗
5 晚家庭旅遊, 2021年02月03日
Staff always friendly, they make you feel like home, great place to stay. Even with COVID-19 going around they sure make sure to make you feel safe.
5 晚家庭旅遊, 2021年01月30日
We had a wonderful time at Club Regina Puerto Vallarta. The entire staff was fantastic. The resort was very COVID friendly. They were helpful, kind, and friendly. My husband and I especially enjoyed having Jorge be our server at the pool. He was fantastic. Rosa at the front desk was very accommodating as well. We would recommend this place very highly.
Matthew, 1 晚旅行, 2021年01月23日
3 晚家庭旅遊, 2021年01月07日
Great pool - good location. Dated and dirty room. Really nice staff and price is right.
Christopher, 7 晚好友同遊, 2020年12月12日
I will never stay here again. From the moment we arrived, we were approached by their sales team. They asked if they could buy us breakfast the next day and tell us about the property. We told them that we were not interested in a timeshare because we were in Mexico to sign docs for the purchase of a home. We agreed to meet the next day. When we arrived the next day, they greeted us and then sprung on us that they needed at least 90 minutes of our time. I said that this is not sounding like a timeshare presentation, and that we weren’t interested and they said no it’s more like an “Expedia program”. Regardless, I told them that we didn’t have 90 min that we were meeting real estate agent in an hour They said no problem, go have breakfast, charge it to our room and that they will reimburse us. They asked if we’d be interested in doing it another day, that they’d pay for another breakfast AND give us a voucher for a 3 night stay. We agreed because we could give the voucher to our family. The next day they were late for our presentation, I told them we had to leave at a hard time. They got extremely rude and told us to leave. When checking out we were charged for the breakfast and were created with an extremely rude front desk manager. It was the worst customer service fir a hotel that was very dated. I only stayed here because they offered suites, and we needed more room since we brought our children and grandparent, normally we stay at the Marriott which is SO much better.
7 晚家庭旅遊, 2020年12月11日
Friendly staff, great location, good value, food is ok
ID, 4 晚家庭旅遊, 2020年11月23日