Last month, I booked two rooms of the Ibis Hotel located at Princess Street, Manchester. When I arrived at night on 13 July 2019, the receptionist told me that there’s no room for my family due to their technical problems of online booking. He told us there’s no alternative but move us to another hotel at Portland Street. Since it was about 11:30 pm, we had no choice at all. We had to carry our baggages back to car and drove there. All along, there was no assistance from the hotel. The attitude of the staff made me feel that it was my fault. I was sorry to my family and such experiences had really ruined my holiday mood. I would like to lodge a serious complaint here.
A nice budget hotel for business trip. Walking distance to the city hall and shopping mall.
Li
Li,6 晚商務旅行
Hotels.com 真實旅客評語
4/10 一般般
2018年10月29日
真實旅客
1 晚商務旅行
Hotels.com 真實旅客評語
8/10 非常好
2018年9月6日
Nice stay
舒服 地點方便 清潔乾淨 鄰近火車站 離唐人街很近
Kin Yu
Kin Yu,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2018年9月1日
Pretty good Jason
Nice hotel and very convenient ,the staffs were very friendly and helpful .
Jason
Jason,12 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年11月16日
Pål-Erik
Pål-Erik,5 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年11月14日
Steve
Steve,2 晚商務旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年11月13日
Will not be back here
Unfortunately, my daughter has autism therefore loud noises are a problem so should’ve been notified that there was building work being carried out on all floors. Even a breakfast you had to climb over the guy working in the cupboard to get a coffee. Receptionist was rude. You can even stay or cancel. No sorry no apology.
Lester
Lester,1 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2024年11月12日
It’s was bad experience
The electricity socket in the room weren’t working and in morning wanted to have. Coffee both cups had stains in them and glued paper of PG tea bag inside I felt disgusting and in the toilet there was stains on lip stick on the sink