A estadia foi razoável, o hotel precisa de uma renovação!
ROSELI R
3 晚家庭旅遊
2/10
I need a full refund for Florence. The first evening we checked in, the electricity went out for the whole hotel. They said the would have it fixed shortly. We left to eat and returned and still no electricity. No air conditioning, lights or Tv. The elevator was out so we had to climb 5 stories to our room. They said fixed by midnight. Not happening. In the morning we couldn’t shower in the dark . We requested help down 5 flights of stairs with our 8 bags. They never came to help. I’m 74 with a heart attack and 3 stents. My sister in law is 69 and open heart surgery. We carried our bags down 5 flights of stairs. The charged a city tax that they didn’t refund and since they didn’t speak hardly any English, they couldn’t find or help or recommend another hotel. We wasted a full day out of our 2 in Florence because of this mess. I need a full refund for the Florence portion including the city tax. And a large credit for future stays.
BILLIE
2 晚家庭旅遊
4/10
Fin indtjekning og venligt personale.
Dog mørkt og dårlig indrettede værelse, som var meget lydt.
Følelse af at være indespærret grundet dårlige lysforhold.
Område uden gode spisesteder.
Dog ok ift afstand til lufthavn
Vinojan
1 晚家庭旅遊
10/10
GUIDO
2 晚旅行
10/10
THOMAS
3 晚家庭旅遊
10/10
Rafael
1 晚旅行
6/10
Hugo
1 晚旅行
10/10
Eva Irene
1 晚好友同遊
4/10
Decevant,
L hôtel est vieillot les portes des chambres dysfonctionnaient. Salle de bain vraiment petite pour une chambre de 5 personnes. C est un vieux immeuble retaper en hotel donc les chambres etaient les anciens appartement. Mauvaise insonorisation.
Petit dejeuner peu varié.
Je ne recommanderais pas.
zenouba
2 晚家庭旅遊
8/10
Victor
1 晚旅行
6/10
FABIO
1 晚商務旅行
8/10
Our stay at the hotel was ok; however, after staying for around 4 days we found variety of food at the breakfast buffet to be limited repeating the same food everyday and little options. Also there was no coffee in the rooms. We recommend alternating variety of food to have at least two or three options ti choose fron every other day
JORGE
4 晚旅行
8/10
Hotel confortable malgré l'état veillissant. Dommage qu'il n'y ai pas un service Bar et petite restauration après 22h pour les gens qui travaillent tard.
karim
4 晚商務旅行
10/10
Very courteous and helpful staff
Judith
1 晚家庭旅遊
10/10
Paulo
2 晚商務旅行
8/10
Angelo
1 晚家庭旅遊
6/10
Restaurant staff need to be friendly, lack interest to the customers, food & menu very plain and needs more structure vs price and fees like formal restaurant but it’s so far to be a similar one. Unfortunately it is the worse experience in our multiples hotels in the trip.
Arnoldo
1 晚家庭旅遊
6/10
Não tivemos banho quente em nenhuma das noites em que ficamos hospedados. Apesar de reportar na recepção, parece que nada foi feito.
O café da manhã era excelente e fomos muito bem atendidos no check-in.
Único problema foi em relação a água quente e ao ar condicionado, que já sabemos que não funciona no inverno. O quarto ficou muito quente e precisamos dormir de janelas abertas. Como o hotel está localizado em avenida movimentada, o barulho incomodou um pouco.