Great location for visiting Marwell Zoo. However, the hotel desperately needs a refurb. The room was dirty and needed updating - the bathroom countertop was rotten and falling apart, the toilet bowl was stained, the radiator was rusty, walls marked, etc, etc. Quite dressing really. It was definitely overpriced for the quality of accommodation provided. The breakfast was also very basic and overpriced for what was provided, especially £10 for a toddler who just ate some weetabix. The hotel has so much potential. Please please do a total update.